CDMA Analyst

Kenworth Truck Co.; Kirkland (WA); On-site; USD 71,000 - 106,000; Full time

Benefits offered by this job

401k with company match

Pension plan

Paid time off

12 holidays plus vacation days

Tuition reimbursement

Medical, dental, and vision plans

FSA/HSA

Disability insurance

Life insurance

EAP services

Job summary

Kenworth Truck Company in Kirkland, WA is seeking a Sales Analyst - Credit Debit Memo Application (CDMA) Support. The role reviews and processes credit/debit requests from dealers and internal users, ensuring accuracy and compliance.

It also supports reconciliation and reporting for programs like Sourcewell and acts as a backup to order processing. The ideal candidate has a bachelor’s degree, 2+ years of experience, and strong skills in Excel, Access, and SQL, with excellent written and verbal

Qualifications

• Bachelor’s degree required, in Business Administration, Marketing, or related field.
• 2+ years of experience required.
• Strong communication skills, both verbal and written.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple projects in a fast-paced environment.
• Experience using Excel, Access, and SQL for data analysis.
• Ability to work independently and make sound decisions.

Responsibilities

• Coordinate credit and debit requests from dealers and internal users.
• Analyze requests for accuracy and policy compliance.
• Ensure complete documentation and dealer understanding of policies.
• Reconcile and report customer incentive programs.
• Represent Kenworth on IT projects related to the CDMA system.
• Maintain desk procedures and training materials.
• Serve as backup to the Order Processing Administrator.
• Perform other duties as assigned.

Skills

Clear communication

Problem solving

Independence

Organizational skills

Time management

Team collaboration

Education

Bachelor's degree in Business Admin/Marketing or related field

Tools

Excel

Access

SQL

Job description

Kenworth Division of PACCAR has an opening for a Sales Analyst - Credit Debit Memo Application (CDMA) Support. This role will be located in Kirkland, WA.

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR.

Kenworth Truck Company

Kenworth Truck Company is the manufacturer of The World's Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company's dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids. Kenworth is the first truck manufacturer to receive the Environmental Protection Agency’s Clean Air Excellence award in recognition of its environmentally friendly products.

Position Summary

The Sales Analyst supports the Credit/Debit Memo Application (CDMA) by reviewing and processing requests from dealers and internal users for debits and credits related to published programs, policies, and pricing. This role is responsible for ensuring requests are accurate, compliant, and supported by proper documentation. The Sales Analyst also handles reconciliation and reporting for specific programs such as Sourcewell. In addition, this position serves as a backup to the Order Processing Administrator and may assume additional responsibilities as needed to support the Sales Planning department.

Job Functions / Responsibilities

• Coordinate all activities related to credit and debit requests received from dealers and/or generated internally.
• Analyze incoming credit and debit requests for accuracy and compliance with policies and sales promotions.
• Work with dealers to ensure complete credit request documentation and their understanding of Kenworth’s debit and credit policies.
• Reconcile and report customer incentive programs.
• Represent Kenworth on IT projects related to maintenance and improvements to the CDMA (Credit Debit Memo Application) system.
• Maintain desk procedures and create training materials for others assisting with credit processing.
• Serve as a backup to the Order Processing Administrator.
• Perform other duties as assigned.

Qualifications & Skills

• Bachelor’s degree is required, a degree in Business Administration, Marketing, or a related field preferred.
• 2+ years of experience required
• Ability to communicate clearly and concisely, gather facts, and resolve problems in a positive and efficient manner.
• Demonstrated ability to work independently and make sound decisions based on multiple factors.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple projects effectively and maintain a high level of productivity in a fast-paced, changing environment.
• Experience using analytical tools such as Excel, Access, and SQL.
• Exceptional verbal and written communication skills.

Why work for PACCAR/Kenworth?

• Global Fortune 500Company with a wide array of growth and development opportunities
• Work alongside experienced goal-oriented colleagues recognized as experts in their fields
• Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks

As a U.S. PACCAR employee, you have a full range of benefit options including:

• 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off - minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability programs
• Life and accidental death and dismemberment insurance
• EAP services include wellness plans, estate planning, financial counseling and more

Additional Job Board Information

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for a CDMA Analyst is $70,500 - $105,800 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above.

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer