CDL Dispatch Coordinator

Michael Brothers Hauling Inc; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Michael Brothers Hauling Inc. in Pittsburgh, PA, seeks an assistant dispatcher to support planning, directing, and coordinating transportation operations for residential, commercial, roll-off, and construction jobs.

You will communicate with drivers to resolve on-route issues and assist with service problems, with opportunities to drive when needed. The role requires a high school diploma, at least 6 months of driving and dispatching experience, and a Class A CDL.

Qualifications

• High school diploma or equivalent.
• Minimum 6 months driving experience.
• Minimum 6 months dispatching experience.
• CDL Class A required.
• Bachelor’s degree preferred.

Responsibilities

• Assist in dispatching drivers to various locations based on schedule and calls.
• Assist in determining daily staffing needs and driver deployment.
• Assign routes and service tickets to drivers throughout the day and for the next day.
• Direct customer service representatives to contact customers regarding drop-off times or questions.
• Troubleshoot and resolve delivery and pickup issues.
• Maintain accurate records and logs; create and maintain truck files.
• Record information from drivers and distribute to appropriate departments.
• Coordinate with maintenance about truck repairs and maintenance.
• Serve as point of contact for accidents and incidents on the road.
• Call and follow up with customers; visit job sites to generate sales for dumpsters, scrap metal, or construction debris.

Skills

Microsoft Office

Communication skills

Organizational skills

Teamwork

Education

High school diploma or equivalent

CDL Class A

Bachelor’s degree preferred

Job description

Michael Brothers Hauling Inc. in Pittsburgh, PA, seeks an assistant dispatcher to support planning, directing, and coordinating transportation operations for residential, commercial, roll-off, and construction jobs.

You will communicate with drivers to resolve on-route issues and assist with service problems, with opportunities to drive when needed. The role requires a high school diploma, at least 6 months of driving and dispatching experience, and a Class A CDL.