CDI Operations Leader: Elevate Clinical Documentation

Optum; Phoenix (AZ); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

401k plan

Equity stock purchase

Job summary

Optum is seeking a Clinical Documentation Improvement (CDI) Manager to lead and optimize CDI programs supporting Optum360 clients. The role focuses on staffing, education, metrics, and cross-functional collaboration to drive accurate clinical documentation.

The position requires an RN license or FMG designation, 3+ years CDI experience, and at least 1 year of CDI leadership. Onsite work in Phoenix, AZ is required, with a comprehensive benefits package and opportunities for career growth.

Qualifications

• Current RN license or Foreign Medical Graduate (FMG) designation.
• 3+ years of Clinical Documentation Improvement (CDI) experience.
• 1+ years of leadership, supervisory, or management experience within a CDI program. CCDS, CDIP, or CCS certification
• Experience conducting clinical documentation reviews within an acute care hospital setting
• Experience collaborating with physicians regarding clinical documentation improvement opportunities
• Experience using Microsoft Word, Excel, and clinical documentation or healthcare business software
• Willing to work onsite in Phoenix, AZ

Responsibilities

• Manage daily operations, workflow, and staffing of CDI specialists to ensure service levels are met
• Oversee onboarding, training, coaching, performance management, and annual evaluations of CDI staff
• Review CDI quality metrics, chart audits, KPI audits, and operational reports and develop action plans as needed
• Partner with the CDI Director to support client meetings, reporting, and operational initiatives
• Ensure inpatient records are reviewed within established departmental timeframes
• Oversee provider clarification and query processes to support complete and accurate clinical documentation
• Monitor documentation quality trends and implement documentation improvement strategies
• Coordinate with HIM Coding, Care Coordination, Quality Management, and Physician Advisors to support documentation integrity
• Facilitate physician education sessions and documentation improvement presentations
• Monitor retrospective query activity and identify opportunities for process improvement
• Approve timecards and manage staffing coverage during high-volume periods
• Lead departmental projects and other assigned initiatives

Job description

Optum is seeking a Clinical Documentation Improvement (CDI) Manager to lead and optimize CDI programs supporting Optum360 clients. The role focuses on staffing, education, metrics, and cross-functional collaboration to drive accurate clinical documentation.

The position requires an RN license or FMG designation, 3+ years CDI experience, and at least 1 year of CDI leadership. Onsite work in Phoenix, AZ is required, with a comprehensive benefits package and opportunities for career growth.