CDI Program Manager — Healthcare Quality

NHSHP; Phoenix, Northern (AZ, KY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase and 401k

Job summary

UnitedHealth Group is seeking a CDI Manager in Phoenix to lead operational CDI programs supporting Optum360 clients. The role oversees staff performance, education, KPI monitoring, and documentation improvement initiatives to ensure accurate clinical records.

The ideal candidate has RN or FMG credentials, 3+ years CDI experience, and 1+ year of CDI leadership. Onsite work in Phoenix is required with a comprehensive benefits package.

Qualifications

• Active RN license or FMG designation is required.
• 3+ years CDI experience with CDI leadership exposure.
• 1+ year of supervision in a CDI program; CCDS/CDIP/CCS preferred.
• Experience in acute care CDI reviews and physician collaboration.
• Proficiency with Microsoft Word/Excel and healthcare software.

Responsibilities

• Oversee daily operations, staffing, and service levels for CDI team.
• Lead onboarding, coaching, performance reviews, and KPI tracking.
• Review quality metrics and audit results; implement action plans.
• Collaborate with CDI Director for client reporting and initiatives.
• Ensure inpatient chart reviews stay within timeframes.
• Oversee query processes to ensure complete documentation.
• Drive documentation quality improvements and cross-functional alignment.
• Coordinate with HIM Coding, Care Coordination, Quality Management, and Physician Advisors.
• Lead physician education sessions and retrospective query improvements.
• Approve timecards and manage coverage during peak periods.

Skills

CDI leadership

Healthcare communications

Team leadership

Education

RN license or FMG designation

Tools

Microsoft Word

Microsoft Excel

Healthcare software

Job description

UnitedHealth Group is seeking a CDI Manager in Phoenix to lead operational CDI programs supporting Optum360 clients. The role oversees staff performance, education, KPI monitoring, and documentation improvement initiatives to ensure accurate clinical records.

The ideal candidate has RN or FMG credentials, 3+ years CDI experience, and 1+ year of CDI leadership. Onsite work in Phoenix is required with a comprehensive benefits package.