CDC Warehouse Operations Specialist, 2nd Shift

BSH Home Appliances Corporation - North America; New Bern (NC); On-site; USD 38,669 - 51,563; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Disability insurance

Employee Assistance Program (EAP)

Health Savings Account (HSA)

401(k) with company match

Paid vacation

Paid holidays

Adoption reimbursement

Perks at Work

Employee purchase program

Company vehicle

Job summary

BSH Home Appliances Corporation in New Bern, NC seeks a Warehouse Operations Specialist for 2nd shift to optimize SAP S/4HANA EWM within warehouse operations.

You will serve as the primary link between operations and the system, drive standardization, troubleshoot issues, and support continuous improvement to improve productivity and accuracy.

Qualifications

• Four-year college in logistics or warehouse operations is required.
• 3–5 years experience in logistics and warehouse operations.
• Understanding productivity, quality, and service KPIs for warehouse.
• Knowledge of SAP WM/EWM transactions and inventory processes.
• Strong analytical and problem-solving skills.
• Willingness to travel up to 10%.

Responsibilities

• Serve as the primary SAP S/4HANA EWM contact within warehouse operations across inbound, outbound, and inventory control.
• Troubleshoot and resolve system issues affecting daily operations (HU errors, bottlenecks, discrepancies).
• Monitor system performance using EWM tools to preempt bottlenecks.
• Ensure data accuracy and enforce proper SOPs across shifts and departments.
• Train and coach warehouse staff on system processes and best practices.
• Support system changes, testing, and rollout activities with IT and process teams.
• Analyze operational data to identify trends and opportunities for efficiency.

Skills

SAP WM/EWM transactions

Warehouse operations

Data analysis

KPIs understanding

Education

Four-Year College (Logistics, Warehouse Operations)

Tools

SAP S/4HANA

EWM tools

Job description

BSH Home Appliances Corporation - Top Employer US 2024

Tomorrow is our home. At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home.

You Belong Here.

CDC Warehouse Operations Specialist, 2nd Shift

New Bern, NC / Full-time

The Warehouse Operations Specialist role exists to ensure the effective, stable, and optimized use of SAP S/4HANA EWM within warehouse operations. This position serves as the primary link between operations and system functionality, driving process standardization, troubleshooting system issues, and supporting continuous improvement efforts. The role is responsible for maintaining data integrity, supporting end users through training and guidance, and ensuring that system processes align with operational requirements. By proactively identifying gaps, resolving issues, and supporting enhancements, the Key User helps improve productivity, accuracy, and overall warehouse performance.

Pay range: $28.07 - $37.43

Annual Bonus

Incentive Target %: 1%

Your Responsibilities

• Serve as the primary point of contact for SAP S/4HANA EWM within warehouse operations, supporting inbound, outbound, inventory control, and internal movements.
• Troubleshoot and resolve system-related issues impacting daily operations, including HU errors, stuck warehouse tasks, delivery inconsistencies, and inventory discrepancies.
• Monitor system performance using EWM tools (e.g., Monitor, queues, warehouse tasks) to proactively identify and resolve bottlenecks before they impact operations.
• Ensure data accuracy and system integrity by validating transactions, correcting errors, and enforcing proper process execution across all warehouse functions.
• Train, coach, and support warehouse associates, team leaders, and supervisors on system processes, transactions, and best practices.
• Develop, maintain, and enforce standard operating procedures (SOPs) to ensure consistent and compliant system usage across all shifts and departments.
• Act as the liaison between warehouse operations and IT/central process teams by documenting issues, submitting tickets, and supporting system enhancements and testing.
• Support system changes, upgrades, and implementations by participating in testing, validation, and rollout activities to ensure minimal disruption to operations.
• Analyze operational and system data to identify trends, root causes, and opportunities for process improvement and increased efficiency.
• Drive continuous improvement initiatives by aligning system capabilities with operational needs to improve productivity, accuracy, and throughput.
• Support inventory control processes including bin checks, cycle counts, and discrepancy resolution to maintain accurate stock levels and location integrity.
• Ensure compliance with company policies, safety standards, and audit requirements related to system transactions and inventory handling.
• Perform other duties as assigned.

Your profile

• Four-Year College (Logistics, Warehouse Operations) - Required
• 3-5 Years Experience (Logistics, Warehouse Operations) - Required
• Understanding productivity, quality, and service-related warehouse KPIs.
• Understanding of SAP WM/EWM transactions, warehouse system functionality, and inventory management processes.
• Knowledge of warehouse operations, inventory control principles, and material flow processes.
• Experience managing inventory accuracy programs, cycle counting activities, discrepancy research, and root cause analysis.
• Strong analytical and problem-solving skills with the ability to identify issues and implement effective solutions.
• Ability to train, coach, and support employees on operational processes, system transactions, and performance expectations.
• Travel: 10%

Your Pay & Benefits

The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.

• Medical, dental, vision, life insurance, short- and long-term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
• Wellness Plan that allows participating employees to earn lower medical care premiums.
• 401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service. The plan provides a fully vested 100% employer match on the first 4% of compensation contributed and includes an annual employer-funded profit-sharing contribution dependent on company profitability.
• Two weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
• Unlimited paid vacation for all Director and above level positions.
• The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line).
• 40 hours of paid personal leave (Production Line).
• 12 days of paid holidays per year (max 8 hours paid per day).
• Adoption Reimbursement Program, Perks at Work, and BSH Employee Purchase Program.
• BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.

Further information

Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!

BSH is an equal opportunity employer and does not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, military service, or any other protected class. By including everyone and ensuring equal opportunities, BSH unleashes its full potential - EOE / AA Employer.

This position is eligible for the Employee Referral Bonus program.

We participate in E-Verify.