CDC Warehouse Operations Specialist
BSH Home Appliances Corporation - North America
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Benefits offered by this job
Job summary
BSH Home Appliances Corporation – Top Employer US 2024 in New Bern, NC is seeking a Warehouse Operations Specialist for 1st shift to optimize SAP S/4HANA EWM in warehouse operations. You will standardize processes, troubleshoot, and train users to improve productivity and accuracy.
The role emphasizes data integrity, system support, and collaboration with IT and operations to enhance overall warehouse performance. Strong SAP experience and willingness to travel are required.
Qualifications
- Four-year college degree in logistics or warehouse operations.
- 3–5 years of logistics/warehouse operations experience.
- Strong understanding of warehouse KPIs and inventory control.
- Experience with SAP WM/EWM transactions and warehouse systems.
- Willingness to travel up to 10%.
Responsibilities
- Serve as primary SAP S/4HANA EWM contact within warehouse ops.
- Troubleshoot system issues and monitor performance to prevent bottlenecks.
- Ensure data accuracy and SOP compliance across shifts.
- Train and support warehouse staff on system processes.
- Document issues, submit tickets, and assist with testing and rollouts.
- Analyze data to identify trends and drive improvements.
- Support inventory control including cycle counts and discrepancy resolution.
Skills
Education
Tools
Job description
At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home.
The Warehouse Operations Specialist role exists to ensure the effective, stable, and optimized use of SAP S/4HANA EWM within warehouse operations. This position serves as the primary link between operations and system functionality, driving process standardization, troubleshooting system issues, and supporting continuous improvement efforts. The role is responsible for maintaining data integrity, supporting end users through training and guidance, and ensuring that system processes align with operational requirements. By proactively identifying gaps, resolving issues, and supporting enhancements, the Key User helps improve productivity, accuracy, and overall warehouse performance.
Pay range: $28.07 - $37.43
Incentive Plan: Annual Bonus
Incentive Target %: 1%
SHIFT: First
At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home.
The Warehouse Operations Specialist role exists to ensure the effective, stable, and optimized use of SAP S/4HANA EWM within warehouse operations. This position serves as the primary link between operations and system functionality, driving process standardization, troubleshooting system issues, and supporting continuous improvement efforts. The role is responsible for maintaining data integrity, supporting end users through training and guidance, and ensuring that system processes align with operational requirements. By proactively identifying gaps, resolving issues, and supporting enhancements, the Key User helps improve productivity, accuracy, and overall warehouse performance.
- Serve as the primary point of contact for SAP S/4HANA EWM within warehouse operations, supporting inbound, outbound, inventory control, and internal movements.
- Troubleshoot and resolve system-related issues impacting daily operations, including HU errors, stuck warehouse tasks, delivery inconsistencies, and inventory discrepancies.
- Monitor system performance using EWM tools (e.g., Monitor, queues, warehouse tasks) to proactively identify and resolve bottlenecks before they impact operations.
- Ensure data accuracy and system integrity by validating transactions, correcting errors, and enforcing proper process execution across all warehouse functions.
- Train, coach, and support warehouse associates, team leaders, and supervisors on system processes, transactions, and best practices.
- Develop, maintain, and enforce standard operating procedures (SOPs) to ensure consistent and compliant system usage across all shifts and departments.
- Act as the liaison between warehouse operations and IT/central process teams by documenting issues, submitting tickets, and supporting system enhancements and testing.
- Support system changes, upgrades, and implementations by participating in testing, validation, and rollout activities to ensure minimal disruption to operations.
- Analyze operational and system data to identify trends, root causes, and opportunities for process improvement and increased efficiency.
- Drive continuous improvement initiatives by aligning system capabilities with operational needs to improve productivity, accuracy, and throughput.
- Support inventory control processes including bin checks, cycle counts, and discrepancy resolution to maintain accurate stock levels and location integrity.
- Ensure compliance with company policies, safety standards, and audit requirements related to system transactions and inventory handling.
- Perform other duties as assigned.
- Four-Year College (Logistics, Warehouse Operations) – Required
- 3-5 Years Experience (Logistics, Warehouse Operations) – Required
- Understanding productivity, quality, and service-related warehouse KPIs.
- Understanding of SAP WM/EWM transactions, warehouse system functionality, and inventory management processes.
- Knowledge of warehouse operations, inventory control principles, and material flow processes.
- Experience managing inventory accuracy programs, cycle counting activities, discrepancy research, and root cause analysis.
- Strong analytical and problem‑solving skills with the ability to identify issues and implement effective solutions.
- Ability to train, coach, and support employees on operational processes, system transactions, and performance expectations.
- Travel: 10%
The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.
Benefits offered include the following:
- Medical, dental, vision, life insurance, short- and long-term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
- Wellness Plan that allows participating employees to earn lower medical care premiums.
- 401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service. The plan provides a fully vested 100% employer match on the first 4% of compensation contributed and includes an annual employer-funded profit‑sharing contribution dependent on company profitability.
- Two weeks of paid vacation for all non‑temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
- Unlimited paid vacation for all Director and above level positions.
- The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non‑Production Line).
- 40 hours of paid personal leave (Production Line).
- 12 days of paid holidays per year (max 8 hours paid per day).
- Adoption Reimbursement Program, Perks at Work, and BSH Employee Purchase Program.
- BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!
BSH is an equal opportunity employer and does not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, military service, or any other protected class. By including everyone and ensuring equal opportunities, BSH unleashes its full potential - EOE / AA Employer.
This position is eligible for the Employee Referral Bonus program.
We participate in E-Verify.
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