Cathedral Visitor Experience Guide

Catholic Charities Jacksonville; Saint Augustine (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

The Cathedral Basilica of Saint Augustine is seeking a Visitor Experience Representative to welcome pilgrims and visitors, guide tours, and help create a memorable experience in the historic cathedral.

Under the Parish Manager, you will assist with events, maintain space cleanliness and safety, and provide excellent customer service while working a flexible schedule including weekends and holidays.

Qualifications

• Greet visitors and provide helpful information.
• Lead tours and educational programs.
• Maintain cleanliness and safety around the Cathedral.

Responsibilities

• Greet visitors/pilgrims with a friendly disposition and hospitable attitude.
• Conduct tours and education programs as needed.
• Monitor care of the Cathedral Basilica and grounds with the Parish Manager and maintenance staff.
• Collaborate with the Cathedral Basilica facilities staff to keep a high level of cleanliness in and around the Cathedral Basilica space and monitor climate/environmental conditions.
• Assist the Parish Manager to prepare the Cathedral Basilica for major annual events.

Skills

Customer service

Public speaking

Bilingual Spanish

Team collaboration

Flexibility

Problem solving

Education

High school diploma

Job description

The Cathedral Basilica of Saint Augustine is seeking a Visitor Experience Representative to welcome pilgrims and visitors, guide tours, and help create a memorable experience in the historic cathedral.

Under the Parish Manager, you will assist with events, maintain space cleanliness and safety, and provide excellent customer service while working a flexible schedule including weekends and holidays.