Catering Supervisor: Lead Guest-Focused Event Service

Guest Services, Inc.; Washington (District of Columbia); On-site; USD 29,000 - 40,000; Full time

Job summary

Guest Services, Inc. is seeking a Catering Supervisor to oversee Catering Attendants, ensure proper setup, service and breakdown for functions, and be the first point of contact for clients and guests.

You will respond promptly to concerns with professionalism, supervise staff, maintain sanitation and safety standards, and coordinate with the Catering Manager to deliver outstanding event experiences. This role requires strong customer service, leadership, and the ability to work in a fast-paced

Qualifications

• High School Diploma/G.E.D. equivalent.
• Strong sanitation habits.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards.
• Monitor and supervise Catering Attendants and their tasks, including set up and maintenance of function room areas.
• Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the catering staff at the direction of the Catering Manager. Train hourly staff for peak performance and monitor staff's development.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Catering Manager of all unusual events, circumstances, or other safety or quality control issues.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

Customer service

Supervision

Sanitation

Education

High School Diploma/G.E.D.

Job description

Guest Services, Inc. is seeking a Catering Supervisor to oversee Catering Attendants, ensure proper setup, service and breakdown for functions, and be the first point of contact for clients and guests.

You will respond promptly to concerns with professionalism, supervise staff, maintain sanitation and safety standards, and coordinate with the Catering Manager to deliver outstanding event experiences. This role requires strong customer service, leadership, and the ability to work in a fast-paced