Catering Supervisor — Lead Event Operations

American Food & Vending; Schaumburg (IL); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Weekly Pay

401K with company match

Delicious employee meal and beverage

Employee Referral Bonus Program

Employee Assistance Program

Flexible hours and shifts

Medical, Prescription, Dental, and Vis

Uniforms and Safety Shoes provided

Learning and advancement opportunities

Job summary

American Dining Creations is seeking a Catering Supervisor to oversee all catering operations, lead event staff, and uphold high standards for every event. You will work with the on-site Catering Director to deliver memorable guest experiences while efficiently managing resources and maintaining a positive work environment.

You will supervise front and back of house, coordinate logistics with other departments, mentor a diverse team, ensure food safety, and provide exceptional customer service

Qualifications

• 3+ years' catering and event planning experience in hotels, conference centers, private clubs, universities or similar environments.
• Excellent interpersonal and communication skills.
• Strong leadership and organizational abilities; customer focused.
• Ability to multi-task in fast-paced settings.
• Knowledge of food safety and service regulations.
• Familiarity with industry trends and innovations.

Responsibilities

• Supervise front and back of the house day-to-day catering procedures.
• Serve as a contact for catering services before and after events, ensuring their needs and expectations are met or exceeded.
• Oversee delivery, setup, breakdown, and execution of catering events.
• Collaborate with departments to coordinate logistics, food preparation, and service delivery.
• Develop and implement service standards and procedures to uphold quality and consistency across all events.
• Lead, mentor, and motivate a diverse team of catering event staff, including servers, bartenders, drivers, and support staff.
• Monitor the quality of food, portion control and dietary provisions as requested.
• Provide excellent customer service to all guests.
• Field and resolve any requests or challenges that may arise during events, ensuring guest satisfaction.
• Assisting in the development and implementation of marketing strategies to promote catering services.
• Take inventory for catering equipment, supplies, and keep all catering items in top condition.

Skills

Interpersonal skills

Communication

Leadership

Organizational skills

Multi-tasking

Food safety knowledge

Industry trends

MS Office

CATERTRAX

Online ordering systems

Tools

MS Office

CATERTRAX

Online ordering systems

Job description

American Dining Creations is seeking a Catering Supervisor to oversee all catering operations, lead event staff, and uphold high standards for every event. You will work with the on-site Catering Director to deliver memorable guest experiences while efficiently managing resources and maintaining a positive work environment.

You will supervise front and back of house, coordinate logistics with other departments, mentor a diverse team, ensure food safety, and provide exceptional customer service