Catering Supervisor

American Food & Vending; Schaumburg (IL); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Weekly Pay

401K with company match

Delicious employee meal and beverage

Employee Referral Bonus Program

Employee Assistance Program

Flexible hours and shifts

Medical, Prescription, Dental, and Vis

Uniforms and Safety Shoes provided

Learning and advancement opportunities

Job summary

American Dining Creations is seeking a Catering Supervisor to oversee all catering operations, lead event staff, and uphold high standards for every event. You will work with the on-site Catering Director to deliver memorable guest experiences while efficiently managing resources and maintaining a positive work environment.

You will supervise front and back of house, coordinate logistics with other departments, mentor a diverse team, ensure food safety, and provide exceptional customer service

Qualifications

• 3+ years' catering and event planning experience in hotels, conference centers, private clubs, universities or similar environments.
• Excellent interpersonal and communication skills.
• Strong leadership and organizational abilities; customer focused.
• Ability to multi-task in fast-paced settings.
• Knowledge of food safety and service regulations.
• Familiarity with industry trends and innovations.

Responsibilities

• Supervise front and back of the house day-to-day catering procedures.
• Serve as a contact for catering services before and after events, ensuring their needs and expectations are met or exceeded.
• Oversee delivery, setup, breakdown, and execution of catering events.
• Collaborate with departments to coordinate logistics, food preparation, and service delivery.
• Develop and implement service standards and procedures to uphold quality and consistency across all events.
• Lead, mentor, and motivate a diverse team of catering event staff, including servers, bartenders, drivers, and support staff.
• Monitor the quality of food, portion control and dietary provisions as requested.
• Provide excellent customer service to all guests.
• Field and resolve any requests or challenges that may arise during events, ensuring guest satisfaction.
• Assisting in the development and implementation of marketing strategies to promote catering services.
• Take inventory for catering equipment, supplies, and keep all catering items in top condition.

Skills

Interpersonal skills

Communication

Leadership

Organizational skills

Multi-tasking

Food safety knowledge

Industry trends

MS Office

CATERTRAX

Online ordering systems

Tools

MS Office

CATERTRAX

Online ordering systems

Job description

Pay: $20 - $22

Summary: The Catering Supervisor at American Dining Creations is responsible for overseeing and coordinating catering operations, leading a team of event staff, and maintaining high standards of overall event success. Your focus will be on creating memorable experiences for our guests while efficiently managing resources and fostering a positive work environment, while working in collaboration with the on-site Catering Director.

Responsibilities

• Supervise front and back of the house day to day catering procedures.
• Serve as a contact for catering services prior to and after events, ensuring their needs and expectations are met or exceeded.
• Oversee delivery, setup, breakdown, and execution of catering events.
• Collaborate with other departments to ensure seamless coordination of logistics, food preparation, and service delivery.
• Develop and implement service standards and procedures to uphold quality and consistency across all events.
• Lead, mentor, and motivate a diverse team of catering event staff, including servers, bartenders, drivers, and support staff.
• Monitor the quality of food, portion control and dietary provisions as requested.
• Provide excellent customer service to all guests.
• Field and resolve any requests or challenges that may arise during events, ensuring guest satisfaction.
• Assisting in the development and implementation of marketing strategies to promote catering services.
• Take inventory for catering equipment, supplies, and keep all catering items in top condition.
• May be assigned other duties and responsibilities as needed.

Qualifications

• 3+ years' catering and event planning experience in hotels, conference centers, private clubs, universities or similar environments.
• Excellent interpersonal and communication skills.
• Strong leadership and organizational skills, detail oriented, and customer focused.
• Ability to multi-task and thrive in a fast-paced, dynamic environment.
• Knowledge of food safety and service regulations.
• Familiarity with industry trends and innovations.
• Proficient with computer skills including Microsoft Office, CATERTRAX and other online order systems.
• Able to work a flexible schedule that may include weekdays, evenings, and weekends.
• Must be able to lift 50lbs, push and pull heavy catering cart, bend, climb stairs, stand, and walk for entire scheduled shift.

Benefits

• Weekly Pay
• 401K with company match
• Delicious employee meal and beverage during your shift
• Employee Referral Bonus Program

• Employee Assistance Program
• Some positions may include flexible hours and shifts
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans
• Uniforms and Safety Shoes provided
• Learning and advancement opportunities

American Food & Vending is an Equal Opportunity Employer.