Catering Supervisor: Lead Attendants & Guest Experience

guestservices; Washington (District of Columbia); On-site; USD 52,000 - 60,000; Full time

Job summary

Guest Services, Inc. is seeking a Catering Supervisor to lead Catering Attendants, ensuring proper setup, service, and breakdown for catered functions.

The role serves as the first point of contact for clients and guests, addressing concerns with urgency and professionalism. Responsibilities include supervising staff, coordinating recruitment and scheduling, and maintaining safety, cleanliness, and quality standards across the function areas.

Qualifications

• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to supervise and mentor Catering Attendants.
• Commitment to safety standards and sanitation.
• Ability to communicate issues to management clearly and promptly.

Responsibilities

• Oversee Catering Attendants and ensure setup, breakdown, and serving are performed correctly.
• Respond to client and customer concerns with urgency and professionalism.
• Assist in recruiting, supervising, scheduling, disciplining, and training catering staff.
• Maintain safe facility environment and ensure compliance with safety and quality standards.
• Identify safety or quality issues and notify Catering Manager immediately.

Skills

Customer service

Supervision

Safety awareness

Communication

Education

High School Diploma or GED

Job description

Guest Services, Inc. is seeking a Catering Supervisor to lead Catering Attendants, ensuring proper setup, service, and breakdown for catered functions.

The role serves as the first point of contact for clients and guests, addressing concerns with urgency and professionalism. Responsibilities include supervising staff, coordinating recruitment and scheduling, and maintaining safety, cleanliness, and quality standards across the function areas.