Catering Supervisor — Elevate Guest Experience & Service

Compass Group USA; Nashville (TN); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, a Compass Group brand, is seeking a shift supervisor to direct associates and oversee event service delivery in Nashville. The role requires leading a team, ensuring service standards, and maintaining strong client relations across catering events.

The supervisor will coordinate client needs, ensure safety and sanitation, and execute daily reporting while driving revenue and profitability for Levy services.

Qualifications

• Experience directing a shift and ensuring job expectations are met.
• Ability to communicate client needs clearly to internal teams.
• Proven track record in guest satisfaction and hospitality.

Responsibilities

• Direct the activities of associates during a shift and ensure tasks are completed.
• Ensure catering services exceed guest expectations and profitability.
• Communicate client needs via written and verbal channels for compliance.
• Initiate contact with clients to secure food and beverage selections.
• Maintain safety and sanitation practices and enforce policy.
• Build strong client relationships and obtain client feedback to improve operations.
• Oversee daily reporting, month-end closings, and levy guidelines.
• Promote revenue development and profitable Levy services.

Skills

Staff leadership

Guest service

Communication

Client coordination

Operations oversight

Job description

Levy, a Compass Group brand, is seeking a shift supervisor to direct associates and oversee event service delivery in Nashville. The role requires leading a team, ensuring service standards, and maintaining strong client relations across catering events.

The supervisor will coordinate client needs, ensure safety and sanitation, and execute daily reporting while driving revenue and profitability for Levy services.