Catering Supervisor

Corner Bakery; Irving (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Catering Supervisor to oversee catering operations and ensure exceptional guest experiences. This role involves managing catering orders, supervising staff, and maintaining high standards of food preparation and service. You'll be the key point of contact for customers, ensuring their needs are met while leading a dedicated team. If you thrive in a fast-paced environment and have a passion for customer service, this is the perfect opportunity for you to make a significant impact in a vibrant setting.

Qualifications

• High school diploma or equivalent required.
• 3 months of guest service experience preferred.

Responsibilities

• Supervise catering operations and manage staff assignments.
• Handle customer orders and resolve concerns efficiently.

Skills

Customer Service

Communication Skills

POS Systems

MS Office

Basic Math

Education

High School Diploma or Equivalent

Tools

POS Systems

Job description

Join to apply for the Catering Supervisor role at Corner Bakery.

This position supervises the total catering operations in one of our units, including duties such as catering order taking, driver scheduling, catering production and preparation, and maintaining cleanliness and organization of the catering department. The Catering Supervisor works directly with outside customers and guests daily.

Responsibilities include:

• Taking and modifying orders over the phone using POS systems
• Entering online orders into POS
• Resolving customer concerns with managerial approval
• Assigning delivery tasks to catering staff
• Overseeing food preparation, presentation, and service
• Assembling catering food in baskets, trays, and bowls
• Making deliveries by vehicle or foot
• Preparing breakfast and lunch items
• Cleaning duties and trash disposal
• Distributing tips daily
• Executing catering sales initiatives such as customer callbacks, menu drops, community event coordination, food tastings, and sales leads

Additional tasks include:

• Maintaining attractive FOH displays and condiment stations
• Checking bathrooms and bussing tables
• Preparing food to specifications and order requests
• Managing cash flow and financial transactions
• Organizing food for delivery to guests

Requirements:

• High school diploma or equivalent (or in progress)
• Ability to complete CBC driver training, pass MVR, and maintain a valid driver’s license with insurance
• State Foodhandler card/ServSafe certification as applicable
• At least 3 months of guest service experience preferred, in restaurant or retail environment
• Proficiency in MS Office and POS systems
• Strong guest service and communication skills
• Ability to read, write, speak English, and perform basic math

Additional info:

• We are an Equal Opportunity / E-Verify Employer
• Follow all Ban the Box and Fair Chance hiring laws