Catering Staff

Dickies Arena; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Trail Drive Management Corp. in Fort Worth, TX is seeking a part-time catering staff member (server/bartender) to deliver quality hospitality at events. This on-site role supports banquet operations and partners with food & beverage teams to ensure guest satisfaction.

You must be 21+, have 1–2 years bartending experience in a fast-paced setting, and be proficient with Microsoft Office. Flexible evenings, weekends and holidays are required; you will set up events, greet guests, handle requests,

Qualifications

• Minimum 21 years of age.
• 1–2 years bartending experience in fast-paced hospitality.
• Proficient with Word, Excel, PowerPoint and Outlook.
• Excellent interpersonal and diplomatic skills.
• Flexible schedule including nights, weekends and holidays.
• Ability to multitask in a high-energy environment.

Responsibilities

• Ensure quality hospitality and guest service to standards and BEOs.
• Set up catering events timely and properly.
• Greet guests and provide oversight on selections and event layout.
• Be visible and assist guests throughout events.
• Communicate special food/bev requests to relevant teams.
• Track consumption-based items when appropriate.
• Direct inquiries to the correct entity.
• Break down events and return materials; restore space.
• Monitor safe alcohol policies and procedures.
• Know menu items and accompaniments.
• Navigate arena and assist guests.
• Maintain excellent customer service.
• Perform other duties as assigned.

Skills

Bartending

Customer service

Hospitality

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Trail Drive Management Corporation Properties:

Trail Drive Management Corp. (TDMC) is a not-for-profit venue management company in Fort Worth, Texas. TDMC manages all aspects of venue management, including but not limited to event booking, event management, marketing, IT, technical services, food & beverage, parking, security, housekeeping, changeover, maintenance, and more. TDMC manages several venues in Fort Worth, TX.

This position will be 100% on-site

Job Summary:

Trail Drive Management Corp (TDMC) is looking for a part-time Catering Staff Member (server/bartender). This position is responsible for ensuring quality, hospitality, and proper guest service are always provided. They will partner with other food & beverage departments to facilitate each unique event.

Essential Job Functions:

• Ensure quality hospitality and customer service to our standards and to guest/ host preference as outlined in all Banquet Event Orders (BEO’s)
• Ensure timely, complete, and proper set-up of all catering events assigned
• Greet guests as they arrive and provide oversight to selections, layout of the event, etc.
• Be visible and ready to assist guests as needed throughout the event
• Expedite the communication of special food and beverage requests, additions, and/ or guest-related issues to the appropriate entities
• Properly track and maintain usage of consumption-based items (when appropriate)
• Direct any other inquiries (not regarding suites, food, and beverage) to the correct entity and/or personnel
• Properly break down all events once completed; return all materials to the proper disposal and/ or storage areas, and ensure event space is returned to its proper set-up
• Help monitor and maintain safe alcohol policies and procedures
• Have full knowledge of food and beverage menu items and accompaniments
• Be comfortable with the arena and know how to navigate personally, as well as assist guests
• Help maintain and ensure excellent customer service
• Perform other duties as assigned.

Qualifications:

• Must be a minimum of 21 years of age.
• 1-2 years’ experience in a bartending role working in a fast-paced hospitality environment preferred
• Proficient in Microsoft applications (Word, Excel, PowerPoint, and Outlook)
• Strong attention to detail
• Must possess excellent interpersonal skills and diplomacy
• Works well with others; establishes and maintains effective relationships with fellow workers and supervisors
• Ability to work a flexible schedule including – nights, weekends, and holidays.
• Able to communicate effectively with management, guests, and team members.
• Ability to handle multiple tasks in a fast-paced, high-energy environment.

Working Conditions:

• Employees will work in an environment with fluctuating temperatures.
• Employees must have the ability to lift, push, and pull up to 50 lbs.
• Working conditions/demands of the job
• Employees will regularly spend their shift standing/walking, traveling stairs, with limited to no sitting.
• Employees may be exposed to high noise levels and/or fluctuating lights in event settings.
• Employees may be exposed to sharp objects, machines with moving parts, heat from ovens, burners, steam, trays, etc.
• Employees must have the ability to reach, lift, and bend to perform job duties throughout the shift.

Other Duties:

• This job description is not designed to contain a comprehensive listing of activities, duties, and responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.