Catering Supervisor

Dickies Arena; Fort Worth (TX); On-site; USD 19,000 - 30,000; Part time

Job summary

Trail Drive Management Corp (TDMC) is seeking a part-time Catering Supervisor for events at Fort Worth's Dickies Arena. You will oversee catering operations, ensure hospitality quality, and deliver excellent guest service during events.

You will support the Catering Manager with event setup/teardown, supervise staff, coordinate food/beverage requests, manage inventory, and ensure sanitation and safety standards are met.

Qualifications

• Minimum 21 years of age.
• 1–2 years of leadership experience in fast-paced hospitality.
• Proficient in Word, Excel, PowerPoint, CRM and Outlook.
• Excellent interpersonal, written and verbal communication.
• Strong attention to detail and organization.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Oversee quality hospitality and customer service per BEOs.
• Ensure timely setup of catering events.
• Be visible to assist team and guests during events.
• Expedite communication of special food/beverage requests to relevant entities.
• Assist with ordering and inventory management of catering-related materials.
• Oversee and support cleanliness of catering storage areas.
• Understand and ensure proper sanitation and alcohol service.
• Document event-related logs and inventory as required.
• Assist Catering Management Team in training and coaching.
• Conduct end-of-night walk-throughs and secure inventory.
• Know the arena and assist guests.
• Be knowledgeable about all menu items and presentations.
• Partner with F&B and arena leadership for successful operation.
• Perform other duties as assigned.

Skills

Leadership experience

Customer service

Interpersonal skills

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CRM

Outlook

Job description

Trail Drive Management Corporation Properties:

Trail Drive Management Corp. (TDMC) is a not-for-profit venue management company in Fort Worth, Texas. TDMC manages all aspects of venue management, including but not limited to event booking, event management, marketing, IT, technical services, food & beverage, parking, security, housekeeping, changeover, maintenance, and more. TDMC manages several venues in Fort Worth, TX.

This position will be 100% on-site

Job Summary:

Trail Drive Management Corp (TDMC) is looking for a part-time Catering Supervisor. This position is responsible for overseeing all catering operations and ensuring quality, hospitality, and customer service are always provided. The Catering Supervisor will support the Catering Manager with oversight of all events and assist catering team members with the event set-up, clean-up, and execution.

Essential Job Functions:

• Oversee and ensure quality hospitality and customer service to our standards and to guest/host preference as outlined in all Banquet Event Orders (BEO’s)
• Oversee and ensure the timely, complete, and proper set-up of all catering events assigned
• Be visible and ready to assist team members and guests, as needed, throughout the event
• Expedite the communication of special food and beverage requests, additions, and/or guest-related issues to the appropriate entities
• Assist with ordering, requisitioning, and inventory management of catering-related materials
• Oversee and support the general organization and cleanliness of all catering storage areas
• Understand and ensure proper execution of responsible alcohol service
• Understand and ensure we maintain proper sanitation and food safety
• Ensure proper documentation at each event and at all bars (when needed) is completed, including but not limited to temperature logs, wine and liquor inventory, consumption sheets, bar yields, spill logs, spoilage tracking, etc.
• Assist the Catering Management Team in training team members to ensure their success and the success of the department as a whole
• Assist with in-event coaching as it pertains to proper practices/procedures; communicate with management regarding these efforts following each shift
• Conduct/complete end-of-the-night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
• Be comfortable with the arena and know how to navigate personally, as well as assist guests
• Have complete knowledge of all menu items and presentations
• Partner with the F&B and Dickies Arena Leadership to ensure a successful operation
• Perform other duties as assigned.

Qualifications:

• Must be a minimum of 21 years of age.
• 1-2 years’ experience in a leadership role working in a fast-paced hospitality environment preferred, previous catering experience preferred
• Candidate should be proficient in Microsoft applications (Word, Excel, PowerPoint, CRM, and Outlook)
• Possess excellent interpersonal skills and diplomacy
• Possess excellent written and verbal communication skills
• Strong attention to detail and proven customer service skills
• Exceptional organization and prioritization
• Ability to work a flexible schedule including – nights, weekends, and holidays.
• Able to communicate effectively with management, guests, and team members.
• Ability to handle multiple tasks in a fast-paced, high-energy environment.

Working Conditions:

• Employees will work in an environment with fluctuating temperatures.
• Employees must have the ability to lift, push, and pull up to 50 lbs.
• Employees will regularly spend their shift standing/walking, traveling stairs, with limited to no sitting.
• Employees may be exposed to high noise levels and/or fluctuating lights in event settings.
• Employees may be exposed to sharp objects, machines with moving parts, heat from ovens, burners, steam, trays, etc.
• Employees must have the ability to reach, lift, and bend to perform job duties throughout the shift.

Other Duties:

• This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.