Suites Runner

Dickies Arena; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Trail Drive Management Corp is seeking a part-time Suites & Loge Box Runner in Fort Worth, TX. You will deliver accurate food and beverage orders to club level suites, coordinate with pantry staff, and ensure quality, safety and timely service during events.

Ideal candidates are 16 or older with strong communication, organization, and customer-service skills. Flexibility for nights, weekends and holidays is required to support stock shows and large events.

Qualifications

• Must be a minimum of 16 years of age.
• Experience in restaurant or arena settings is a plus but not required.
• Excellent written and verbal communication skills.
• Strong organizational abilities and prioritization.
• Proven customer service skills and a friendly demeanor.
• Able to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Deliver food and beverage orders to suites on the club level.
• Coordinate with pantry coordinators and attendants to ensure timely service.
• Maintain cleanliness of suites and work area after guests depart.
• Communicate clearly with management and guests during deliveries.
• Assist other Food & Beverage team members during busy periods.

Skills

Communication

Organization

Attention to detail

Customer service

Multitasking

Flexibility

Job description

Trail Drive Management Corporation Properties

Trail Drive Management Corp. (TDMC) is a not-for-profit venue management company in Fort Worth, Texas. TDMC manages all aspects of venue management, including but not limited to event booking, event management, marketing, IT, technical services, food & beverage, parking, security, housekeeping, changeover, maintenance, and more. TDMC manages several venues in Fort Worth, TX.

Job Summary

Trail Drive Management Corp (TDMC) is looking for a part-time Suites & Loge Box Runner. The Runner position is responsible for delivering accurate food and beverage orders to the suites on the suites/club level. They work with the pantry coordinators, attendants, and other runners to maintain food quality, hold times, and safety/sanitation standards of the department.

Essential Job Functions

• Transporting cold and hot food from the pantry to the suites via tri-level cart
• Organize refrigerators with correct beverage orders or in bus tubs
• Cleaning the suites after guests leave
• Maintain clear communication with the pantry coordinator
• Clean pantry/maintain a clean and organized workspace
• Complete the assigned side work for the night
• Visit the warehouse on the service level as needed to acquire items low in stock
• Professionally communicate with suite guests during drop-offs
• Assist suite attendants with their needs during a rush
• Assist dessert cart by pushing the cart and passing out items
• Have full knowledge of food and beverage menu items and accompaniments
• Be comfortable with the arena and know how to navigate personally, as well as assist guests
• Support any other Food & Beverage departments as needed
• Work with counterparts to ensure event standards of service are reached
• Help maintain and ensure excellent customer service
• Perform other duties as assigned.

Qualifications

• Must be a minimum of 16 years of age.
• Previous restaurant or arena work recommended but not required.
• Possess excellent written and verbal communication skills.
• Exceptional organization and prioritization.
• Strong attention to detail and proven customer service skills.
• Ability to work a flexible schedule including – nights, weekends, and holidays.
• Able to communicate effectively with management, guests, and team members.
• Ability to handle multiple tasks in a fast-paced, high-energy environment.

Working Conditions

• Employees will work in an environment with fluctuating temperatures.
• Employees must have the ability to lift, push, and pull up to 50 lbs.
• Employees will regularly spend their shift standing/walking, traveling stairs, with limited to no sitting.
• Employees will be exposed to high noise levels and/or fluctuating lights in event settings.
• Employees may be exposed to sharp objects, machines with moving parts, heat from ovens, burners, steam, trays, etc.
• Employees must have the ability to reach, lift, and bend to perform job duties throughout the shift.
• Employees may be exposed to hazards associated with moving vehicles and require strict adherence to safety protocols.

Other Duties

• During the Fort Worth Stock Show and Rodeo (Mid-January through early February), there will be opportunities for significant consecutive-day shifts ranging from 8 am – 8 pm
• This job description is not designed to contain a comprehensive listing of activities, duties, and responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.