Catering Specialist

Jimnnicks; North Charleston, Northern (SC, KY); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Discounted meals

Progression opportunities

Medical/dental/vision insurance

401K plan

Life insurance (employer paid)

Vacation for eligible team members

Life Assistance Program

Team Member Assistance Fund

Job summary

Jimnnicks is seeking a Catering Specialist in North Charleston, SC, to deliver outstanding guest service from order to delivery and during full-service events.

You will oversee daily catering operations, manage schedules and product planning, and ensure adherence to recipes and safety standards while training team members to uphold our catering guidelines.

Qualifications

• Exemplary guest service throughout the delivery order or event.
• Ability to handle multiple priorities and work under stress with good judgment.
• Oversee daily catering operations logistics and planning.
• Follow recipes and production sheets to specification.
• Lead, train, and uphold catering standards and safety.

Responsibilities

• Manage catering workflow and ensure timely event execution.
• Train and mentor catering staff to maintain service quality.
• Place to-go orders and handle restaurant phone calls professionally.
• Maintain cleanliness of equipment and sanitation of workstations.
• Coordinate with store and catering management to ensure guest satisfaction.

Skills

Guest service

Multitasking

Catering operations

Team leadership

Communication

Job description

Description

Catering Specialist

Essential job functions include, but are not limited to the following:

• Exhibits exemplary guest service throughout the entire process of their delivery order or full-service event.
• Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints.
• Provides daily oversight and manages logistics of Catering Operations

• Manages timeline & appropriate planning for both people and product
• Follows process as taught and managed by Catering Operations Manager
• Follows recipes and procedures to ensure product is prepared and maintained to specifications.
• Comprehends all preparation and production sheets and tools as they pertain to the catering department and can use them in daily operations as well as training situations.

• Manages any issues or conflicts in a professional and productive manner.
• Sets a standard of personal appearance that shows pride in the position and instills that pride to other employees.
• Works in all weather conditions to complete tasks and ensure guest happiness.
• Performs side duties including cleaning catering equipment, organizing supplies, washing catering dishes, sanitizing workstations, and other food production duties.
• Cleans and maintains catering vehicles, including proper recordkeeping of service and maintenance.
• Complies with all health and safety regulations.
• Organizes, leads, and motivates their store’s catering team.
• Works directly with employees to teach, train, and uphold all of our catering standards.
• Capable of placing to-go orders and handling all phone calls that come into the restaurant with a friendly voice.
• Do what you can to help ensure an efficient, smooth flowing restaurant.
• Communicates directly with store and catering management on consistent basis to ensure complete guest satisfaction.

We Offer:

• Competitive pay
• Discounted meals
• A work environment that is upbeat, exciting, and fun
• Opportunity for advancement
• Medical, dental, vision insurance, 401K plan, employer paid life insurance and vacation for eligible team members
• Life Assistance Program
• Team Member Assistance Fund

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.