Manager On Floor Catering

Compass Group USA; New York; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Restaurant Associates is seeking a Manager, On-Floor Catering to oversee daily execution of a high-volume catering operation within a premier financial services environment. You will coordinate delivery, setup, and presentation of catering orders to ensure an exceptional client experience.

This role provides leadership opportunities for someone aiming to advance in catering coordination, catering captain, or conference services, with daily orders of 80–100 catering orders across multiple spaces.

Qualifications

• Experience in catering, hospitality, or corporate dining environments.
• Experience as a Catering Coordinator, Catering Captain, Lead Attendant, or similar role.
• Strong organizational and multitasking skills.

Responsibilities

• Oversee daily catering orders across multiple floors and spaces.
• Coordinate delivery and setup of food and beverages.
• Ensure orders are delivered accurately and on schedule.
• Lead event setup, room resets, service support, and breakdown activities.
• Provide day-to-day direction to catering attendants, captains, and service team members.
• Assist with staffing assignments and event coverage to meet service expectations.
• Partner with culinary, conference services, workplace experience, and operations teams.
• Monitor service quality, presentation standards, and guest satisfaction.
• Address last-minute changes and operational challenges with a calm approach.
• Build relationships with client stakeholders and internal partners.
• Support inventory organization, supply management, and operational readiness.
• Learn financial and operational components of the business.

Skills

Catering experience

Hospitality industry experience

People management

Communication skills

Customer service

Microsoft Office

Event management systems

Tools

Microsoft Office

Event management systems

Job description

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Other Forms of Compensation: Comprehensive Benefit Package

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

As the Manager, On-Floor Catering, you will oversee the daily execution of a high-volume catering operation within a premier financial services environment. This role coordinates the delivery, setup, and presentation of catering orders throughout the facility while ensuring an exceptional experience for clients and guests.

This is an excellent opportunity for a Catering Coordinator, Catering Captain, Hospitality Lead, or Conference Services professional looking to take the next step into management. You'll gain leadership experience while learning the operational side of corporate hospitality, including large-scale event execution, staffing coordination, and client relationship management.

The operation manages approximately 80-100 catering orders daily, ranging from simple drop-off deliveries to executive meetings, conferences, receptions, and special events.

What You'll Do

• Oversee the daily drop of catering orders across multiple floors and meeting spaces.
• Coordinate the delivery and setup of fruit platters, sandwich platters, salads, beverages, breakfast programs, and other catering requests.
• Ensure all orders are delivered accurately, professionally, and on schedule.
• Lead event setup, room resets, service support, and breakdown activities.
• Provide day-to-day direction and support to catering attendants, captains, and service team members.
• Assist with staffing assignments and event coverage to ensure service expectations are met.
• Partner with culinary, conference services, workplace experience, and operations teams to execute seamless events.
• Monitor service quality, presentation standards, and guest satisfaction.
• Address last-minute changes and operational challenges with a calm, solutions-oriented approach.
• Build strong relationships with client stakeholders and internal partners.
• Support inventory organization, supply management, and operational readiness.
• Learn financial and operational components of the business, including labor efficiency and event execution metrics.
• Contribute to a positive, inclusive, and team-focused culture.

What We're Looking For

• Experience in catering, hospitality, conference services, restaurants, hotels, or corporate dining environments.
• Experience as a Catering Coordinator, Catering Captain, Lead Attendant, Hospitality Coordinator, or similar role.
• Strong organizational and multitasking skills.
• Ability to thrive in a fast-paced, logistics-heavy environment.
• Interest in developing leadership and people-management skills.
• Strong communication and customer service abilities.
• Comfortable overseeing multiple catering deliveries and event setups throughout the day.
• Ability to adapt quickly to changing priorities and client requests.
• Basic proficiency with Microsoft Office and catering or event management systems.
• Food safety knowledge or ServSafe certification is a plus.

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.