Catering & Service Coordinator

Desert Hospitality Management, LLC Career Center; Tucson (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Desert Hospitality Management, LLC Career Center is seeking a Catering & Service Coordinator to support the sales and marketing of catering services, F&B offerings, and banquet facilities through direct client interaction. The role focuses on maximizing revenue and client satisfaction while coordinating with hotel and F&B teams.

Proposals, contracts, and banquet orders are prepared, with compensation comprising hourly pay plus 4% commission on catering revenue.

Qualifications

• High school diploma or equivalent.
• Hospitality-related work experience highly preferred.
• Proficient in Microsoft Office Suite and Sales related computer programs required.
• Valid driver’s license for applicable state and MVR in good standing.

Responsibilities

• Support the sales and marketing of catering services, food & beverage offerings, and banquet facilities through direct client interaction.
• Prepare proposals, contracts, Banquet Event Orders and Banquet Checks.
• Coordinate with hotel and Food & Beverage to ensure service delivery and event requirements are met.
• Help achieve revenue goals while focusing on customer satisfaction and repeat business.

Skills

Customer interaction

Communication

Sales

Financial literacy

Multitasking

Relationship management

Education

High school diploma

Tools

Microsoft Office

Sales software

Hotel reservation system

Job description

Scope of Position:

The Catering & Service Coordinator is responsible for supporting the sales and marketing of catering services, food and beverage offerings, and banquet facilities through direct client interaction to help maximize revenue and profitability from food & beverage sales and meeting room rentals.

Coordinates with hotel and Food and Beverage department to support the effective delivery of services and ensure event requirements are executed smoothly. Maintains ongoing relationships with team members and clients to support satisfaction and repeat business.

Responsible for preparing proposals, contracts, Banquet Event Orders and Banquet Checks. Supports hotel management in achieving revenue goals while maintaining a strong focus on customer satisfaction. Contributes to the development of new accounts and the retention of existing clients while helping uphold high-quality standards.

Hourly rate + 4% commission on consumed Catering revenue generated and serviced

Position Qualifications and Requirements:

Education & Experience:

• High school diploma or equivalent
• Hospitality related work experience highly preferred.
• Proficient in Microsoft Office Suite and Sales related computer programs required.
• Valid driver’s license for applicable state and MVR in good standing.

Physical Demands:

• Long hours are sometimes required, including nights and weekends.
• Medium Work - Exerting up to 30 pounds of force occasionally, and /or 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand for long hours at a time.

Required Competencies:

• Computer skills; Microsoft Office and ability to learn sales software and hotel reservation system.
• Excellent communication skills; a majority of time will be spent interacting with clients and team members in-person or via email/phone.
• Must maintain composure and objectivity under pressure.
• Must be able to work with and understand financial information and data, and basic arithmetic function.
• Reading and writing abilities are used often in reviewing and compiling departmental records, files and weekly/monthly reports.
• Will be required to work some nights, weekends and holidays as needed.
• Ability to work in a fast-paced environment and strong multi-tasking skills.
• Effectively obtain and communicate detailed information and follow-up to internal and external clients.