Catering Server Lead / Supervisor

Sifted; South San Francisco (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

HDHP coverage (100% company-paid)

401(k) program

PTO 80 hours per year + holidays

Winter break (Dec 24–Jan 1)

Free lunch during service

Career growth opportunities

Job summary

Sifted seeks a Service Lead to oversee day-to-day leadership and host operations in our on-site kitchen in South San Francisco. You will assist the Executive Chef with opening, shift operations, and closing, and you will motivate and support the Host team during service.

The role requires leadership, reliability, and problem-solving in a fast-paced setting, with responsibilities spanning lunch and dinner service, coordination with partners, and ensuring guest feedback is captured and acted upon.

Qualifications

• 1+ year experience in service/catering or brand ambassador industries, or an equivalent role.
• Operates in a fast-paced environment with reliability and attention to detail.
• Strong verbal communication and leadership tendencies.

Responsibilities

• Lead kitchen opening, shift operations, and closing.
• Coordinate host load in and load out.
• Lead lunch or dinner shift as the primary host.
• Ensure host feedback surveys are completed and shared with the team.

Skills

Leadership

Communication

Organization

Problem solving

Shift operations

Catering experience

Job description

About the role

Monday - Friday: 6:30am-2:30pm

Sifted is hiring a Service Lead to support day-to-day leadership and key areas of the Sifted community operations, and needs an individual with a natural inclination towards leadership and responsibility to fill our Service Lead position.

In this role, you’ll play a critical role in our kitchen environment by aiding the Executive Chef with kitchen opening and shift operations, owning kitchen closing, and act as a source of encouragement and support to the Host team.

What you’ll be doing

• Leading the community team through kitchen opening, shift operations, and kitchen closing
• Leading + coordinating host load in and load out
• Serving as the lead host for the lunch or dinner shift
• Take service as necessary
• Ensuring the host feedback survey is complete each shift and communicating updates to the Operations Associate daily
• Coordinating with donation and compost pick up partners each day
• Presenting to the team as a source of leadership, encouragement, and support

Our ideal candidate

• Has 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
• Is operationally minded
• Is highly organized + resourceful
• Is able to solve problems in a fast paced environment
• Is able to manage multiple tasks simultaneously
• Practices impeccable verbal communication skills
• Has natural leadership tendencies
• Loves problem-solving
• Maintains a high degree of reliability + trustworthiness

Perks + benefits

• Compensation : $26 per hour
• Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
• 401(k) program available after six months of employment
• 80 hours of PTO with each year of employment, 10 company paid holidays, and a paid winter break from Dec 24 - Jan 1
• Free lunch during meal service
• Opportunities to take on larger roles within our organization + learn with a fast-growing start-up

Job Type: Full Time

Shift: Weekdays

Eligibility : This position must maintain ServSafe Food Handler card (company-paid)

Work environment : This position is based in a on-site in client offices

Physical requirements : This position requires the ability to lift up to 50 lbs, the ability to stand for long periods of time, and the ability to bend, squat, and reach