Catering Server Lead / Supervisor

Rippling; South San Francisco (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) after 6 months

PTO 80 hours per year

Paid holidays

Winter break Dec 24–Jan 1

Free lunch

Opportunities for growth

Job summary

Sifted is seeking a Service Lead to support day-to-day leadership and key areas of our community operations. You’ll aid the Executive Chef with kitchen opening, oversee shift operations, own closing, and mentor the Host team to deliver hospitality with consistency.

You’ll lead host load in and out, coordinate with donation and compost partners, and present as a source of leadership and reliability. The role requires 1+ year in service/catering or related fields, strong organizational skills, and

Qualifications

• 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
• Operationally minded and highly organized
• Ability to solve problems in a fast-paced environment
• Ability to manage multiple tasks simultaneously
• Natural leadership tendencies and reliability

Responsibilities

• Lead the community team through kitchen opening, shift operations, and kitchen closing
• Lead and coordinate host load in and load out
• Serve as the lead host for lunch or dinner shift
• Ensure host feedback surveys are completed and communicate updates
• Coordinate with donation and compost partners daily
• Present to the team as a source of leadership and support

Skills

Leadership

Kitchen operations

Host team guidance

Time management

Problem solving

Reliability

Multi-tasking

Job description

Sifted is hiring a Service Lead to support day-to-day leadership and key areas of the Sifted community operations, and needs an individual with a natural inclination towards leadership and responsibility to fill our Service Lead position.

In this role, you’ll play a critical role in our kitchen environment by aiding the Executive Chef with kitchen opening and shift operations, owning kitchen closing, and act as a source of encouragement and support to the Host team.

What you'll be doing

• Leading the community team through kitchen opening, shift operations, and kitchen closing
• Leading + coordinating host load in and load out
• Serving as the lead host for the lunch or dinner shift
• Take service as necessary
• Ensuring the the host feedback survey is complete each shift and communicating updates to the Operations Associate daily
• Coordinating with donation and compost pick up partners each day
• Presenting to the team as a source of leadership, encouragement, and support
• Has 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
• Is operationally minded
• Is highly organized + resourceful
• Is able to solve problems in a fast paced environment
• Is able to manage multiple tasks simultaneously
• Has natural leadership tendencies
• Loves problem-solving
• Maintains a high degree of reliability + trustworthiness
• Compensation : $26 per hour
• Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
• 401(k) program available after six months of employment
• 80 hours of PTO with each year of employment, 10 company paid holidays, and a paid winter break from Dec 24 - Jan 1
• Free lunch during meal service
• Opportunities to take on larger roles within our organization + learn with a fast-growing start-up

Job Type: Full Time

Shift: Weekdays

Eligibility : This position must maintain ServSafe Food Handler card (company-paid)

Work environment : This position is based in a on-site in client offices

Physical requirements : This position requires the ability to lift up to 50 lbs, the ability to stand for long periods of time, and the ability to bend, squat, and reach

About Sifted

Sifted was founded in 2015 by Kimberly Lexow and Jess Legge with a bold vision — to reimagine office food as an experience rooted in hospitality, sustainability, and intentionality .

What began as a modern take on workplace meals quickly evolved into a nationwide food platform that supports culture, community, and carbon-conscious choices across hundreds of companies. We’re not a caterer — we’re a workplace food partner .

Our team is our secret sauce — a mix of hospitality pros, culinary experts, technologists, and innovators redefining what it means to build meaningful, stable, and opportunity-filled careers in hospitality.

At Sifted, people stay, grow, and thrive — our team members remain with us three times longer than the industry average.

We offer flexibility, generous perks, and room to grow — hiring builders, operators, creatives, and craftspeople who care about making work (and workplaces) better.

At Sifted, our team culture mirrors the experiences we design for our clients:

• Creative Freedom: Everyone contributes ideas and shapes the future of our service.
• Hospitality-Driven: No matter your role, you’re in service to someone — and that matters.
• Career Growth: We invest in internal mobility, mentorship, and hands-on learning.
• People First: We support flexible work, celebrate wins, and lead with empathy.
• Real Impact: Every day, your work reduces waste, improves lives, and connects people through food.

If you’re passionate about great food, great people, and great purpose — we’d love to meet you.