Catering Server

Ideal; Richmond (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

A catering company in Richmond, VA is looking for a Catering Server to provide exceptional customer service at events. The successful candidate will assist with setup, serve food and beverages, and maintain high standards of service. Previous banquet or waitstaff experience is required. The role demands a passion for hospitality, attention to detail, and the ability to work in a fast-paced environment. This is a full-time entry-level position with opportunities for advancement.

Qualifications

• Previous banquet server, waitstaff, or bartending experience within a restaurant or catering company.
• Experience serving guests during large events.
• Physical ability to stand for long periods and carry/lift heavy items.

Responsibilities

• Assist in the setup and breakdown of event spaces.
• Serve food and beverages to guests in a professional manner.
• Greet and engage with guests ensuring a pleasant dining experience.
• Respond to guest complaints or concerns with professionalism.
• Maintain a polished and professional appearance.

Skills

Passion for hospitality

Excellent people skills

Attention to cleanliness and safety

Customer-oriented approach

Trustworthy and responsible

Team player qualities

Job description

Catering Server

Ideal Talent Marketplace is looking for energetic team members who are comfortable working in fast-paced environments and have a passion for customer service.

Catering Servers provide exceptional customer service throughout the entire event process and assist with many operational tasks in the banquet area. Successful Talent present themselves in a professional manner and anticipate guests’ needs.

Operates at formal events such as weddings, galas, and corporate functions. This role demands a high level of professionalism, attention to detail, and polished customer service. Works with specific service styles like plated, passed, or banquet-style meals, ensuring that guests receive a high-quality dining experience that meets the event’s standards.

Responsibilities

• Event Setup & Breakdown: Assist in the setup and breakdown of event spaces, including arranging dining tables and place settings.
• Serving Guests: Serve food and beverages to guests in a polished, professional manner according to the event’s style (plated, buffet, or passed service).
• Guest Interaction: Greet and engage with guests, ensuring they have everything they need for a pleasant dining experience.
• Menu Knowledge: Be familiar with the event menu, providing information and recommendations when needed to assist guests with their choices.
• Table Maintenance: Clear used plates and glassware from tables, keeping the dining area neat and organized throughout the event.
• Handling Complaints: Respond to any guest complaints or concerns with professionalism, resolving issues quickly and courteously.
• Team Coordination: Work closely with other servers, chefs, and event staff to ensure the event runs smoothly.
• Drink Refills: Refill guest beverages as needed, including water, wine, and other drinks, throughout the event.
• Maintaining High Standards: Ensure that service is always conducted with a high level of professionalism and attention to detail.
• Adhering to Dress Code: Maintain a polished and professional appearance, in compliance with event or venue guidelines.

Requirements

• Passion for hospitality.
• Previous banquet server, waitstaff, or bartending experience within a restaurant or catering company.
• Experience serving guests during large events.
• Attention to cleanliness and safety.
• Patience and a customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible, trustworthy, and team player qualities.
• Physical ability and stamina to stand for long periods and carry/lift heavy items.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Software Development

Location

Richmond, VA

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