Catering Server

Ideal; Richmond (VA); On-site; USD 20,664 - 34,440; Part time

Job summary

A leading catering service provider is seeking a Catering Server to join their energetic team in Richmond, Virginia. The role requires providing exceptional customer service during events, including setup and breakdown. Candidates should have previous experience in banquet serving or waitstaff roles, possess excellent people skills, and show a passion for hospitality. The position demands professionalism, attention to detail, and the ability to engage with guests effectively. Ideal candidates should be reliable team players with physical stamina for event demands.

Qualifications

• Previous banquet server, waitstaff, or bartending experience within a restaurant or catering company.
• Experience serving guests during large events.
• Responsible, trustworthy, and team player qualities.
• Physical ability to stand for long periods and carry/lift heavy items.

Responsibilities

• Assist in the setup and breakdown of event spaces.
• Serve food and beverages to guests professionally.
• Greet and engage with guests to ensure a pleasant dining experience.
• Provide information about the event menu.
• Clear used plates and glassware throughout the event.
• Respond to guest complaints with professionalism.
• Coordinate with other servers and event staff for smooth operation.
• Refill guest beverages as needed.
• Maintain high standards of service.
• Adhere to dress code requirements.

Skills

Passion for hospitality

Excellent people skills

Customer-oriented approach

Attention to cleanliness and safety

Job description

Catering Server Ideal Talent Marketplace Overview

Ideal Talent Marketplace is looking for energetic team members who are comfortable working in fast‑paced environments and have a passion for customer service.

Catering Servers provide exceptional customer service throughout the entire event process and assist with many operational tasks in the banquet area. Successful Talent present themselves in a professional manner and anticipate guests’ needs.

Operates at formal events such as weddings, galas, and corporate functions. This role demands a high level of professionalism, attention to detail, and polished customer service. Works with specific service styles like plated, passed, or banquet‑style meals, ensuring that guests receive a high‑quality dining experience that meets the event’s standards.

Responsibilities

• Event Setup & Breakdown: Assist in the setup and breakdown of event spaces, including arranging dining tables and place settings.
• Serving Guests: Serve food and beverages to guests in a polished, professional manner according to the event’s style (plated, buffet, or passed service).
• Guest Interaction: Greet and engage with guests, ensuring they have everything they need for a pleasant dining experience.
• Menu Knowledge: Be familiar with the event menu, providing information and recommendations when needed to assist guests with their choices.
• Table Maintenance: Clear used plates and glassware from tables, keeping the dining area neat and organized throughout the event.
• Handling Complaints: Respond to any guest complaints or concerns with professionalism, resolving issues quickly and courteously.
• Team Coordination: Work closely with other servers, chefs, and event staff to ensure the event runs smoothly.
• Drink Refills: Refill guest beverages as needed, including water, wine, and other drinks, throughout the event.
• Maintaining High Standards: Ensure that service is always conducted with a high level of professionalism and attention to detail.
• Adhering to Dress Code: Maintain a polished and professional appearance, in compliance with event or venue guidelines.

Requirements

• Passion for hospitality.
• Previous banquet server, waitstaff, or bartending experience within a restaurant or catering company.
• Experience serving guests during large events.
• Attention to cleanliness and safety.
• Patience and a customer‑oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible, trustworthy, and team player qualities.
• Physical ability and stamina to stand for long periods of time and carry/lift heavy items.