Catering Server

Ideal; Richmond (VA); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading catering service provider in Richmond, Virginia, is seeking Catering Servers to provide exceptional customer service at various events. Responsibilities include assisting in event setup, serving food and beverages professionally, and ensuring guest satisfaction. Candidates should have prior experience in banquet settings and possess excellent people skills. The role demands a strong commitment to maintaining high standards of service and professionalism throughout all events.

Qualifications

• Previous banquet server or waitstaff experience required.
• Must have experience serving guests during large events.
• Physical ability to stand for long periods and lift heavy items.

Responsibilities

• Assist in setup and breakdown of event spaces.
• Serve food and beverages in a polished manner.
• Engage with guests to ensure a pleasant experience.
• Maintain cleanliness of dining area throughout the event.
• Coordinate with other staff to ensure smooth operations.

Skills

Passion for hospitality

Excellent people skills

Attention to cleanliness and safety

Team player qualities

Patience and customer-oriented approach

Job description

Catering Server Ideal Talent Marketplace Overview

Ideal Talent Marketplace is looking for energetic team members who are comfortable working in fast‑paced environments and have a passion for customer service.

Catering Servers provide exceptional customer service throughout the entire event process and assist with many operational tasks in the banquet area. Successful Talent present themselves in a professional manner and anticipate guests’ needs.

Operates at formal events such as weddings, galas, and corporate functions. This role demands a high level of professionalism, attention to detail, and polished customer service. Works with specific service styles like plated, passed, or banquet‑style meals, ensuring that guests receive a high‑quality dining experience that meets the event’s standards.

Responsibilities

• Event Setup & Breakdown: Assist in the setup and breakdown of event spaces, including arranging dining tables and place settings.
• Serving Guests: Serve food and beverages to guests in a polished, professional manner according to the event’s style (plated, buffet, or passed service).
• Guest Interaction: Greet and engage with guests, ensuring they have everything they need for a pleasant dining experience.
• Menu Knowledge: Be familiar with the event menu, providing information and recommendations when needed to assist guests with their choices.
• Table Maintenance: Clear used plates and glassware from tables, keeping the dining area neat and organized throughout the event.
• Handling Complaints: Respond to any guest complaints or concerns with professionalism, resolving issues quickly and courteously.
• Team Coordination: Work closely with other servers, chefs, and event staff to ensure the event runs smoothly.
• Drink Refills: Refill guest beverages as needed, including water, wine, and other drinks, throughout the event.
• Maintaining High Standards: Ensure that service is always conducted with a high level of professionalism and attention to detail.
• Adhering to Dress Code: Maintain a polished and professional appearance, in compliance with event or venue guidelines.

Requirements

• Passion for hospitality.
• Previous banquet server, waitstaff, or bartending experience within a restaurant or catering company.
• Experience serving guests during large events.
• Attention to cleanliness and safety.
• Patience and a customer‑oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible, trustworthy, and team player qualities.
• Physical ability and stamina to stand for long periods of time and carry/lift heavy items.