Catering Sales Manager: Grow Revenue & Events

CMC Hotels; Charlotte (NC); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly incentive program

Paid Vacation

401(k) with Company Match

BCBS Medical Insurance

Dental Insurance

Vision Insurance

Hotel Discounts

Paid Training and Development

Career Growth Opportunities within CMC

Job summary

CMC Hotels, owner of Embassy Suites Uptown Charlotte, is seeking a Sales & Catering Manager to drive revenue across catering, meeting room, and group business. You will lead prospecting, account management, site visits, and client presentations to showcase facilities and services.

Join us to partner with hotel leadership and operating teams, ensuring flawless event execution from sales to post-event follow-up and achieving revenue goals.

Qualifications

• Minimum of 2 years of hotel sales, catering sales, event management, or related hospitality experience preferred.
• Previous hotel catering and/or group sales experience strongly preferred.
• Bachelor's degree in Hospitality, Business, Marketing, or related field preferred; equivalent hospitality experience will be considered.
• Demonstrated ability to develop business, build client relationships, and achieve revenue goals.
• Strong understanding of catering operations, food and beverage standards, and event planning.
• Experience with hotel sales and catering systems.

Responsibilities

• Proactively solicit and secure catering, meeting room, and assigned group business to achieve established revenue goals.
• Develop new business opportunities through prospecting, networking, referrals, community involvement, and relationship building.
• Manage assigned accounts and maintain strong relationships with existing clients to encourage repeat and referral business.
• Respond promptly and professionally to incoming sales and catering inquiries.
• Conduct client appointments, site inspections, property tours, and presentations showcasing the hotel's facilities, services, and capabilities.
• Prepare proposals, contracts, banquet event orders (BEOs), menus, group resumes, and other event-related documentation accurately and timely.
• Manage all aspects of assigned events from the initial sales process through pre-event planning, execution, and post-event follow-up.
• Partner with clients to understand their vision, objectives, budget, food and beverage needs, room setup, audiovisual requirements, and other event details.
• Maintain knowledge of hotel policies, brand standards, and Sales & Catering policies and procedures.
• Represent CMC Hotels and the property professionally within the hotel, community, and local business market.

Skills

Hotel sales

Catering sales

Event management

Relationship building

Negotiation

Presentation skills

Microsoft Office

Education

Bachelor's degree in Hospitality, Business, Marketing

Tools

Hotel sales systems

Microsoft Office

Job description

CMC Hotels, owner of Embassy Suites Uptown Charlotte, is seeking a Sales & Catering Manager to drive revenue across catering, meeting room, and group business. You will lead prospecting, account management, site visits, and client presentations to showcase facilities and services.

Join us to partner with hotel leadership and operating teams, ensuring flawless event execution from sales to post-event follow-up and achieving revenue goals.