DoubleTree by Hilton Hotel Dallas Near the Galleria
Dallas (TX)
On-site
USD 42,000 - 66,000
Full time
14 days+
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Job summary
A renowned hospitality provider in Dallas is seeking an experienced professional to manage event details, ensuring customer satisfaction and quality service delivery. The role requires at least 2 years of experience in catering and rooms. Candidates must possess strong communication skills and proficiency in Delphi and MS Office. This position is crucial for maintaining high standards during events, contributing to long-term customer relationships and growth.
Qualifications
2 or more years of catering and rooms experience in the hospitality industry preferred.
Proven track record of a consistent ability to provide quality service.
Responsibilities
Plan, upsell and detail the program with the client including verification of space requirements.
Manage function details and related activities to ensure that program requirements are satisfied.
Anticipate and handle customer complaints to ensure quality product delivery.
Skills
Excellent verbal and written English communication skills
Skills in managing people and variables
Computer literacy with Delphi
Proficiency in MS Word, Excel and PowerPoint
Job description
A renowned hospitality provider in Dallas is seeking an experienced professional to manage event details, ensuring customer satisfaction and quality service delivery. The role requires at least 2 years of experience in catering and rooms. Candidates must possess strong communication skills and proficiency in Delphi and MS Office. This position is crucial for maintaining high standards during events, contributing to long-term customer relationships and growth.