Catering Sales Manager - BSO / Tanglewood

Boston Symphony Orchestra; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Savings and Flexible Spending

Life and Disability Insurance

Accident, Critical Illness, Hospital

Identity Theft Protection

Adoption Assistance

Job summary

Sodexo Live! is seeking a Catering Sales Manager to oversee events for the Boston Symphony Orchestra and Tanglewood.

The role involves guiding groups from pre-planning through final billing, coordinating across departments and vendors, and ensuring world-class service that aligns with Sodexo Live!'s standards. Candidates should have 1–3 years of catering or event sales experience, strong communication, and organizational skills.

Qualifications

• Bachelor's degree or equivalent experience in business or hospitality.
• Experience in catering, event sales, or banquet settings.
• Strong knowledge of catering service operations.

Responsibilities

• Lead pre-planning site visits and meetings for assigned groups.
• Prepare banquet orders, floorplans, and diagrams.
• Coordinate with internal and external partners to meet requirements.
• Oversee billing changes and reconcile with Finance.

Skills

Catering operations

Client service

Communication

Organization

Event sales

Education

Bachelor's degree in business or hospitality management

Job description

Job Listing: Catering Sales Manager - Boston Symphony Orchestra / Tanglewood

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Please note that this role requires seasonal travel. You will be based at the Boston Symphony Orchestra from September through mid-June, then relocate to Tanglewood from mid-June through August. Shared housing is provided during your time at Tanglewood.

Location

We are seeking an experienced Catering Sales Manager to help oversee the Boston Symphony Orchestra and Tanglewood.

Unit Descriptions

Boston Symphony Orchestra (BSO)

The Boston Symphony Orchestra is one of the world’s leading orchestras, known for its exceptional musical performances, rich history, and commitment to arts and culture. Founded in 1881, the BSO reaches audiences through performances at Symphony Hall in Boston and Tanglewood, as well as educational programs, community initiatives, recordings, and tours. The organization brings together world-class musicians, artists, and staff to create memorable experiences for audiences throughout the year.

Tanglewood

Tanglewood is the celebrated summer home of the Boston Symphony Orchestra, located in the scenic Berkshire Hills of western Massachusetts. Since 1937, Tanglewood has welcomed hundreds of thousands of visitors each summer for performances by the Boston Symphony Orchestra, Boston Pops, and renowned guest artists. In addition to its world-class concerts, Tanglewood offers music education and cultural programming, creating a vibrant seasonal destination that combines live entertainment, beautiful outdoor surroundings, and exceptional guest experiences.

Job Overview

The Catering Sales Manager is the primary lead for assigned conference, meeting, and event clients driving seamless execution from contract turnover through final billing. You will liaise between clients, internal departments, service partners and vendors, and ensure that the venue delivers world-class service in line with Sodexo Live!'s standards.

Essential Responsibilities

• Serve as the main contact for assigned groups to lead pre-planning site visits, pre-conference meetings, and post-event debriefs.
• Prepare and distribute banquet event orders, floorplans and diagrams.
• Coordinate across departments and with external contractors/vendors to ensure event requirements are met and executed smoothly.
• Manage financial aspects of billing, change orders, and reconciliation with Finance.

Qualifications / Skills

• Bachelor's degree in business, hospitality management, or related field (or equivalent experience).
• 1-3 years of catering, event sales, or banquet experience.
• Strong knowledge of food, beverage, and catering service operations.
• Excellent communication and client service skills.
• Organized, detail-oriented, and able to manage multiple events simultaneously.

Other Requirements

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
• Hours may be extended or irregular to include nights, weekends and holidays.

Why Join Sodexo Live!?

At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:

• Health Savings and Flexible Spending Accounts
• Life and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Identity Theft Protection
• Adoption Assistance

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.