Catering Sales Manager

Renaissance St. Louis Airport Hotel; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A hotel catering service provider in St. Louis is seeking a professional to manage social catering functions. Responsibilities include booking events to meet revenue goals, developing marketing plans, and coordinating banquet menus. This position requires strong communication skills, the ability to maintain professionalism, and a flexible schedule to accommodate client needs. An ideal candidate will have experience in catering sales and service coordination, ensuring client satisfaction and repeat business.

Qualifications

• Experience in catering sales and service coordination.
• Strong communication and interpersonal skills.
• Ability to maintain professionalism in challenging situations.

Responsibilities

• Book and manage social catering functions to meet revenue goals.
• Develop sales and marketing plans focused on social and meeting catering.
• Assist in developing banquet menus and coordinate related events.

Job description

Responsibilities

• Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget.
• Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships.
• Assist with the development of banquet menus.
• Participate in 30-60-90 day banquet forecasting.
• Coordinate in-house sales promotions and associate functions.
• Greet client upon arrival.
• Facilitate and communicate details related to catering functions to management.
• Maintain professionalism in problem situations.
• Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
• Upsell to improve revenue generation on property.
• Be readily available during functions for consultation with client.
• Flexible schedule required to accommodate client needs.
• Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management.
• Participate in site reviews.
• Conduct exit interviews with clients to solidify repeat business and distribute results.
• Participate in the preparation of the annual hotel budget.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.