Pittsburgh (Allegheny County)
On-site
USD 50,000 - 70,000
Full time
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Job summary
Join the #1 hotel in Pittsburgh as a Catering Sales Manager. This role involves booking and servicing events, maximizing hotel revenue through direct sales, and establishing lasting client relationships. Enjoy a full benefits package and the opportunity to work at a prestigious venue with a rich history.
Benefits
Full benefit package after 60 days
Discounted Associate Room Rates at Omni Hotels
Free Employee Meals
Qualifications
- Three + years experience as a Catering Manager at a similar resort.
- Experience working with corporate, non-profit, social markets.
- Proficiency in relevant software programs.
Responsibilities
- Proactively identify and solicit new business opportunities.
- Respond to catering leads within 24 hours.
- Create and manage banquet event orders and proposals.
Skills
Sales Techniques
Customer Relationship Management
Negotiation
Tools
Microsoft Office Suite
Delphi FDC
Social Tables
Job Locations
US-PA-Pittsburgh
Requisition ID |
2025-123747
|
# of Openings |
1
|
Category (Portal Searching) |
Catering and Convention Services
|
Overview
William Penn Hotel
History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.
Job Description
Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. A multi-million-dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations and award-winning cuisine that have defined Omni William Penn for decades.
We are looking for a seasoned Catering Sales Manager to actively book and service events while creatively utilizing space and up-selling in order to maximize hotel revenue. This is a catering sales position specifically focused on direct sales related duties. Some detailing will be required for events contracting within 2 weeks of arrival.
The Grande Dame is now hiring for a Catering Sales Manager! Come and join the #1 Hotel in the City of Pittsburgh and her Team!
This position is eligible for the Omni Sales Incentive Plan. This position is located on property. This is not a remote position.
Responsibilities
Respond to incoming catering leads within a 24 hour timeframe (unless a lead is received on a Friday and the response must be back to the client by Monday Noon their time)
- Proactively identify, qualify, and solicit new business to achieve personal and resort revenue goals
- Close the best opportunities for the hotel based on the market conditions and hotel needs
- Understand the overall market in which they sell (i.e.: competitors' strengths and weaknesses, economic trends, supply and demand, etc.)
- Effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction
- Build and strengthen relationships with existing and new customers to include sales calls, FAM events, site inspections, etc.
- Generates contracts and creative proposals to meet customer needs
- Provide accurate, complete, and effective turnover to event services
- Present ideas, expectations and information in a concise, well organized manner
- Continue communications with catering contacts before, during and after all meetings to encourage rebook of business or to solicit other business within account.
- Represent Omni Hotels & Resorts at functions which are related to the sales and marketing efforts of Omni Hotels & Resorts.
- Conduct site inspections, familiarization trips and other related functions to develop potential catering business
- Maintain the highest ethical standards while representing Omni Hotels & Resorts
- Maintain a thorough understanding and direct knowledge of Omni William Penn's primary competitors
- Achieve revenue sales goals presented for each quarter on a consistent basis.
- Create and keep up to date banquet event orders, event resumes, and all other relevant event information if booking is within 2 weeks of arrival.
- Assist with the creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
- Effectively coordinate efforts between Sales and Food & Beverage management.
- Ensure that the department standards are met and that all company policies and procedures are adhered to.Ensure that all departments meets all federal, state and local regulations affecting the hotel, Food & Beverage operation, its associates and guests
Qualifications
- Three + years experience as a Catering Manager [selling and detailing] at a resort of similar scope working with corporate, non-profit, social, and SMERF markets.
- Proficient in Microsoft Office Suite, Delphi FDC, Social Tables, or similar programs
The Benefits of Being Omni
- FT - Full benefit package available after 60 days
- Competitive wages
- Discounted Associate Room Rates at Omni Hotels across the country
- Free Employee Meals
- A great family of co-workers
- Work for the most prestigious Hotel in Pittsburgh!
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.