Catering Sales Manager | Full-Time | Heritage Shores

Oak View Group; Bridgeville (Allegheny County); On-site; USD 55,000 - 65,000; Full time

Job summary

An established industry player is seeking a dynamic Catering Sales Manager to drive sales and manage catering operations. This role involves building strong relationships with clients, negotiating contracts, and ensuring exceptional service during events. The ideal candidate will have a proven track record in sales, particularly in the hospitality sector, and will excel in a fast-paced environment. With a focus on customer satisfaction and operational excellence, this position offers a unique opportunity to contribute to memorable events while enjoying a comprehensive benefits package. If you're passionate about catering and sales, this role is perfect for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

401(k) Matching

Paid Time Off

Qualifications

• 6 months hospitality experience required, with 3-5 years in sales.
• Proficiency in catering sales, contract negotiation, and event scheduling.

Responsibilities

• Build relationships with key decision makers and coordinate effective sales presentations.
• Negotiate contracts and ensure timely communication with clients and staff.

Skills

Sales Generation

Contract Negotiation

Customer Service

Networking

Event Coordination

Communication Skills

Detail-oriented Work

Education

High School diploma or equivalent (G.E.D.)

Tools

Microsoft Office

POS Systems

Job description

Overview

The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue. This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department. The Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering.

The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections. The Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed.

This role pays an annual salary of $55,000-$65,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

Responsibilities

• Build relationships by networking and prospecting with key decision makers, establishing and developing strong and effective relationships with influencers through the use of professional, courteous and ethical interpersonal interaction.
• Coordinate and deliver effective sales presentations.
• Independently source, identify, and pursue outside networking opportunities through professional industry resources and community events, or special events attended by prospects.
• Responsible for negotiating, authoring, and submitting finalized contracts and BEOs to clients and internal staff.
• Address or coordinate all catering requirements and requests in a timely and helpful manner.
• Maintain accurate records for all catering sales activities.
• Communicate daily with Food & Beverage Manager, culinary staff, catering staff, and operations staff about the needs of our guests and their expectations.
• Maintain an extensive client database for follow-up sales calls and contact (in person, phone, email, mail, etc.).
• Assist with follow-up of guests’ experience at the venue, ensuring that all issues have been addressed.
• Assist in the planning and coordination of catered events as directed.
• Serve as primary group and convention contact once the contract is signed; approve any inventory or other changes, and respond to questions or concerns in a timely manner.
• Assist with oversight of accounts receivable in conjunction with assigned events.

Qualifications

• High School diploma or equivalent (G.E.D.), plus minimum 6 months related hospitality industry experience and/or training.
• 3-5 years in a sales role, with verifiable sales success.
• Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets and menu development.
• Ability to work independently both on and off venue property with little supervision or oversight.
• Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating word documents, Excel spreadsheets, email); working knowledge of POS systems.
• Ability to adhere to high standards of business etiquette, professional verbal and written communication.
• Ability to consistently represent the company in a professional, positive and knowledgeable manner.
• Ability to adhere to the highest standard of confidentiality and discretion.
• Demonstrated ability to produce detail-oriented, accurate work.
• Ability to work a varied schedule, which may include weekends and evenings, as required to ensure outcome.
• Ability to travel to outside sales calls and/or events.
• Proven ability to make solid, appropriate and independent decisions.