Catering Sales Manager

Spire Hospitality; Orange (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Benefits package including medical, d​

Hotel discounts

Paid time off

Job summary

Spire Hospitality, in partnership with Hotel Fera, a DoubleTree by Hilton in Orange County, seeks an experienced Catering Sales Manager to drive meetings, banquets and catering revenue. You will manage accounts, solicit new business, and coordinate with hotel teams to ensure flawless service.

The role requires strong F&B knowledge, client negotiation, and Hilton systems proficiency (PEP, Delphi). You will conduct site visits, develop sales plans, and maintain territory accounts to meet revenue

Qualifications

• Must have F&B etiquette and guest relations knowledge.
• Strong communication skills to interact with clients.
• Previous sales experience and Hilton Systems experience preferred.

Responsibilities

• Deliver best-in-class service to guests with engagement.
• Drive catering sales by seeking new business opportunities.
• Lead sale of banquets, catering and room rentals.
• Coordinate with departments to ensure seamless account servicing.
• Maintain a database of accounts in defined territories.
• Participate in sales planning, research, forecasting and other department activities.

Skills

Food & Beverage etiquette

Guest relations

Service standards

Fluent communication

Client needs analysis

Pricing negotiation

Basic math

Time management

Interpersonal skills

Education

High school diploma

Tools

MS Outlook

MS Word

Excel

Hilton Systems: PEP

Delphi

Job description

A Stylish Orange County Stay - Close to the Action. Away from the Crowds.

Hotel Fera, a DoubleTree by Hilton, is a boutique-inspired lifestyle hotel in the heart of Orange County. Just minutes from Disneyland Resort, Angel Stadium, the Honda Center, the Anaheim Convention Center, Chapman University, and John Wayne Airport, Hotel Fera offers stylish accommodations, locally inspired dining at The Peel Craftbar & Kitchen, handcrafted Starbucks coffee and grab-and-go favorites at K2 Koffee KITCHEN, an outdoor pool, pickleball courts, and more than 30,000 square feet of flexible indoor and outdoor meeting and event space.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of: medical, dental, vision, pet discount program, identity theft protection, Earned Wage Access to get paid before payday, pre-paid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short-& long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

This role is dedicated to delivering exceptional Guest Services as part of our Sales & Catering TEAM, ensuring the smooth operation of the hotel's catering sales function. As a Catering Sales Manager, your primary responsibility is to manage accounts, ensuring exceptional guest satisfaction while actively soliciting both past and new business. The goal is to achieve or exceed all revenue targets.

Essential Job Functions:

• Deliver best-in-class service to our guests with engagement and thoughtfulness
• Drive catering sales by proactively seeking new business opportunities and responding promptly to inquiries
• Lead and manage efficient sale of banquets and catering and room rentals within the Sales and Catering Division
• Conduct site inspections with potential and existing clients, showcasing our exceptional offering
• Coordinate with relevant departments to ensure seamless account servicing
• Maintain a database of accounts in defined territories within the sales system
• Participate in the development of sales plans, sales research, forecasting and other department activities

Compensation: $75,000-$80,000/Annual

Specific Job Knowledge and Skills:

• Must have extensive knowledge of Food & Beverage etiquette, guest relations, and service standards
• Ability to read, write and speak fluently to interact with clients
• Ability to analyze client needs and negotiate pricingBasic mathematical skills to complete reports and point of sale
• Ability to work under time pressure and extensive hours
• Interpersonal skills to provide overall guest satisfaction

Other Expectations:

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.
• Upon employment, all team members are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities.

Supportive Functions:

• Audit client checks to ensure accuracy.
• Supervise clerical staff in distribution of written materials.
• Type contracts, menus, letters and reports.

Qualifications:

Education:

• High school diploma or its equivalent

Experience:

• Minimum 2 years of experience in similar role preferred.
• Food and Beverage knowledge required
• Previous Sales experience required
• Proficiency in MS outlook, word and excel
• Previous experience with Hilton Systems: PEP, Delphi preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.