Catering Sales Manager

The Verve Hotel - Boston Natick; Natick (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Verve Hotel - Boston Natick is seeking a Catering Sales Manager to lead the catering and event business. This role focuses on revenue maximization through the sale of meeting space and food services while ensuring excellent client service.

The ideal candidate will have 2–5 years of hospitality or catering sales experience and strong communication and negotiation skills. Flexibility for evenings and weekends is required.

Qualifications

• 2–5 years of hospitality or catering sales experience.
• Knowledge of food & beverage operations.

Responsibilities

• Generate and manage catering and event business.
• Solicit and book new catering and event business.
• Negotiate contracts and pricing.
• Maintain relationships with clients.

Skills

Strong communication skills

Negotiation skills

Sales skills

Customer relationship management

Education

Bachelor’s degree preferred

Tools

Delphi

Hilton systems experience

Job description

The Catering Sales Manager Is Responsible for Generating and Managing Catering and Event Business for the Hotel. This Role Focuses on Maximizing Revenue Through the Sale of Meeting Space, Food and Beverage Services, and Related Offerings, While Delivering Exceptional Client Service. The Catering Sales Manager Develops Client Relationships, Negotiates Contracts, and Ensures Seamless Event Execution in Partnership with Hotel Operations Teams.

Key Responsibilities

• sales & revenue generation
• solicit and book new catering and event business
• conduct site tours and present hotel offerings
• negotiates contracts and pricing
• achieve revenue goals
• upsell services
• serve as primary client contact
• design customized events
• coordinate logistics
• maintain relationships
• prepare Banquet Event Orders (BEOs)
• collaborate with operations teams
• conduct pre-con meetings
• resolve event issues

Qualifications

• Bachelor’s degree preferred
• 2–5 years hospitality or catering sales experience
• Strong communication and negotiation skills
• Delphi and previous Hilton experience preferred
• Knowledge of food & beverage operations

Flexible schedule including evenings and weekends; ability to move throughout hotel and lift up to 25 lbs.

What success looks like in this role

• Revenue achievement
• Client satisfaction
• Booking conversion rates
• Accuracy of event documentation