Catering Operations Supervisor

gategroup; Schiller Park (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term-disabil

Voluntary life, accident, and hospital

Employee Assistance Program

Employee Discounts

Weekly pay for union employees

Free hot healthy meals for unit ops

Job summary

Gate Gourmet in Schiller Park, IL seeks a motivated supervisor to lead dish room, EPA, pre-load, liquor/beverage and transportation teams in a high-volume catering environment. You will ensure timely completion of activities, uphold safety standards, and drive cost efficiency.

The role requires effective leadership, staffing coordination, and adherence to airline and company policies, with reports on attendance and labor metrics.

Qualifications

• High School Diploma or GED required.
• Associates degree preferred.
• 2+ years supervisory experience in high-volume food production, catering or related.
• Strong leadership and staff development skills.
• ServSafe Certification required or preferred.

Responsibilities

• Leading and directing all dish room, liquor/beverage process employees.
• Ensures quality production standards are maintained for all accounts.
• Prepares management reports (attendance, HAACCP and labor) as required.
• Ensures safety, quality and regulatory compliance with customer specs and company policies.
• Maintains compliance with Wage & Hour policy and ensures breaks and meals are observed.
• Trains and monitors employees on proper procedures to maximize productivity and minimize waste.
• Oversees staffing, shift coverage and employee performance; liaises with HR.

Skills

Leadership

People management

Communication skills

Time management

Analytical skills

Bilingual (English + Spanish/Chinese)

Education

High School Diploma or GED

Associates degree preferred

Tools

ServSafe Certification

Job description

Gate Gourmet in Schiller Park, IL seeks a motivated supervisor to lead dish room, EPA, pre-load, liquor/beverage and transportation teams in a high-volume catering environment. You will ensure timely completion of activities, uphold safety standards, and drive cost efficiency.

The role requires effective leadership, staffing coordination, and adherence to airline and company policies, with reports on attendance and labor metrics.