Food Supervisor

gate group; Virginia; On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Life insurance

Medical, dental, vision plans

Disability insurance

Employee Assistance Program

Commuter benefits

Employee Discounts

Weekly pay for union employees

Free hot healthy meals for unit roles

Job summary

Gate Gourmet is seeking a motivated supervisor to lead a team in a high-volume food production environment. You will ensure safety, HACCP compliance, and FDA standards across accounts while maintaining quality production.

You will manage labor and food costs, coordinate with management, and prepare reports. The role calls for strong leadership, training abilities, and a focus on continuous improvement and guest satisfaction.

Qualifications

• Requires High School diploma or GED; Associates degree preferred.
• 2+ years supervisory experience in high-volume manufacturing/food production or similar.
• Strong leadership, training and coaching skills; ability to manage 30+ hourly employees.

Responsibilities

• Ensure quality production standards for all accounts.
• Maintain policies and specifications for airline customers.
• Control labor and food costs.
• Lead and coach management staff to improve unit performance.
• Prepare management reports (attendance, HACCP, labor).
• Ensure safety, quality and regulatory compliance and company policies.
• Train employees on procedures and ServSafe where applicable.
• Oversee staffing, shift coverage and wage-hour compliance.

Skills

Leadership

Staff supervision

Labor relations

Training

Time management

Organizational skills

Communication

Microsoft Office

ServSafe

Operational improvement

Education

High School Diploma or GED

Associates degree preferred

Tools

Microsoft Office

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The position is responsible for supervising employees to ensure security, safety, food specs, quality assurance of products, sanitation, HACCP and FDA regulations are followed. Responsible for labor and food cost controls as per company specifications.

Annual Hiring Range/Hourly Rate:

• $65K - $70K Per Year

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Weekly pay for union employees
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Ensures quality production standards are maintained for all accounts
• Maintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policies.
• Controls food cost and other controllable costs
• Works with management staff to improve performance of the unit
• Prepares management reports (ex. attendance, HAACCP and labor) reports as required.
• Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures.
• Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.
• Ensures that all products are coded according to Gate Gourmet procedures.
• Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.
• Completes required requisitions for the Storeroom to ensure adequate supply is maintained.
• Responsible for maintaining dailytemperature logsand other logs and reports asrequired.
• Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
• Responsible for performance evaluation, coaching, counseling and preparing corrective actionfor employees and liaises appropriately with HR and other support functions.
• Manages work flow balancing - - the division of responsibilities amongst employees on each shift
• Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
• In conjunction with department leaders determines number of employees needed by shift
• Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
• Monitors daily manpower planning and schedules employees.
• Responsible for employee retention and reducing employee turnover.
• Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
• Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
• Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.
• Ensures employees complete all company required training including but not limited to ServSafe
• Compliance with all company required policies, procedures and processes including but not limited to required training

Qualifications

Education:

• High School Diploma or GED required.
• Associates degree preferred.

Work Experience:

• 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred

Technical Skills: (Certification, Licenses and Registration)

• Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees.
• Current or previous labor relations experience is a plus, but not required.
• Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
• Ability to train others required.
• Must have the ability to give negative and positive feedback to employees on a daily basis.
• Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.
• Strong organizational, analytical, communication and leadership skills required.
• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
• Basic computer skills with working knowledge of Microsoft Office products required.
• Ability to obtain ServSafe Certification required.
• ServSafe Certified preferred

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