Catering Operations Manager — Events & Service Leader

Osteria Via Stato; Chicago (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Quarterly Bonus

Paid Time Off

401(k)

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident Protection & Critical-

Domestic Partner Benefits

Restaurant Discounts

Employee Assistance Program

Job summary

Osteria Via Stato is seeking a Catering Operations Manager to lead onsite and offsite catering events while supporting day-to-day restaurant operations in Chicago. This hands-on role oversees BOH and FOH teams and collaborates with clients, sales, and vendors.

The ideal candidate has 2+ years in catering operations or event management, strong leadership, and excellent organizational and communication skills. Salary is competitive with benefits and growth opportunities in a salaried position.

Qualifications

• 2-3+ years of catering operations or event management experience in a full-service restaurant.
• Hands-on leader capable of managing catering events and regular service.
• Strong organizational and communication skills with ability to manage multiple priorities.
• Availability to work evenings and weekends as needed.

Responsibilities

• Oversee setup, breakdown, and hosting of onsite and offsite catering events; supervise BOH and FOH teams in collaboration with clients, sales, and vendors.
• Present invoices, process payments, and balance sales/receipts.
• Follow event instructions and timelines, adapting to changes from Sales & Catering teams.
• Ensure timely event setups/breakdowns across sites.
• Coordinate with onsite AV/Technical teams for setup, operation, and maintenance of in-house AV equipment.
• Attend tastings and meetings and relay information to team members.
• Hire, onboard, train, and schedule catering team staff with GM and managers.
• Maintain a list of preferred vendors including valet, security, etc.
• Promote teamwork across all teams and handle guest/vendor challenges with tact.
• Work varying days and shifts, including early mornings, late nights, and weekends; may involve travel.
• Move and lift up to 50 pounds as needed.

Skills

Catering operations

Event management

Leadership

Organization

Communication

Scheduling

Job description

Osteria Via Stato is seeking a Catering Operations Manager to lead onsite and offsite catering events while supporting day-to-day restaurant operations in Chicago. This hands-on role oversees BOH and FOH teams and collaborates with clients, sales, and vendors.

The ideal candidate has 2+ years in catering operations or event management, strong leadership, and excellent organizational and communication skills. Salary is competitive with benefits and growth opportunities in a salaried position.