Catering Operations Manager

Osteria Via Stato; Chicago (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Quarterly Bonus

Paid Time Off

401(k)

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident Protection & Critical-

Domestic Partner Benefits

Restaurant Discounts

Employee Assistance Program

Job summary

Osteria Via Stato is seeking a Catering Operations Manager to lead onsite and offsite catering events while supporting day-to-day restaurant operations in Chicago. This hands-on role oversees BOH and FOH teams and collaborates with clients, sales, and vendors.

The ideal candidate has 2+ years in catering operations or event management, strong leadership, and excellent organizational and communication skills. Salary is competitive with benefits and growth opportunities in a salaried position.

Qualifications

• 2-3+ years of catering operations or event management experience in a full-service restaurant.
• Hands-on leader capable of managing catering events and regular service.
• Strong organizational and communication skills with ability to manage multiple priorities.
• Availability to work evenings and weekends as needed.

Responsibilities

• Oversee setup, breakdown, and hosting of onsite and offsite catering events; supervise BOH and FOH teams in collaboration with clients, sales, and vendors.
• Present invoices, process payments, and balance sales/receipts.
• Follow event instructions and timelines, adapting to changes from Sales & Catering teams.
• Ensure timely event setups/breakdowns across sites.
• Coordinate with onsite AV/Technical teams for setup, operation, and maintenance of in-house AV equipment.
• Attend tastings and meetings and relay information to team members.
• Hire, onboard, train, and schedule catering team staff with GM and managers.
• Maintain a list of preferred vendors including valet, security, etc.
• Promote teamwork across all teams and handle guest/vendor challenges with tact.
• Work varying days and shifts, including early mornings, late nights, and weekends; may involve travel.
• Move and lift up to 50 pounds as needed.

Skills

Catering operations

Event management

Leadership

Organization

Communication

Scheduling

Job description

About US

Executive Chef David DiGregorio delivers an Italian dining experience inspired by his travels throughout the Italian countryside including seasonal specialties and local ingredients.

Overview

Osteria Via Stato is Hiring Now: CATERING OPERATIONS MANAGER!

Lettuce Entertain You Restaurants is looking for a Catering Operations Manager with 2+ years of catering operations or event experience in a full-service restaurant. This hands-on role will oversee the execution of catering events while also supporting day-to-day restaurant operations and working on the floor. We reward our teams with benefits, career-long training and growth opportunities.

A Few of Our Benefits:

• Competitive Salary
• Quarterly Bonus
• Paid Time Off - including Paid Holidays, Personal Days & Vacation
• 401(k)
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• Restaurant Discounts
• Employee Assistance Program - focusing on a commitment to mental health & wellness

Why Work With Lettuce?

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce EOE. We participate in E-Verify

Responsibilities

• Manage the setup and breakdown and oversee the hosting of onsite and offsite catering events, including management and supervision of back of house (BOH) and front of house (FOH) operations teams, in consultation and collaboration with clients, sales and catering teams, vendors and others
• Present invoices to guests, accurately process payments, and balance sales/receipts
• Comprehend and execute specific catering event instructions and timelines, and respond quickly to changing priorities as well as expedite any contract changes as communicated from the Sales & Catering team
• Ensure all event setups/breakdowns are performed in a timely manner
• Coordinate with onsite AV/Technical teamand assist with set up/breakdown, operation and maintenance of in-house audio visual equipment as needed
• Attend tastings and meetings and communicate pertinent information to appropriate members of the team
• Partner with GM and designated managers and trainers to interview, hire, onboard, train, schedule, supervise and develop catering team employees
• Maintain a list of preferred vendors including but not limited to vendors for valet parking companies, security companies, etc.
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds

Qualifications

• 2-3+ years of catering operations or event management experience in a full-service restaurant
• A hands-on leader who is comfortable working both catering events and regular restaurant service
• Skilled in leading, developing, and motivating teams
• Strong organizational and communication skills, with the ability to manage multiple priorities
• Experience coordinating event logistics and ensuring seamless event execution
• Availability to work evenings and weekends as needed
• This is a salaried management position with no commission

Salary Range

USD $65,000.00 - USD $80,000.00 /Yr.