Catering Lead — Executive Events & Off-Site Catering

Eataly North America; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly Chicago is seeking a Catering Lead (Full-Time) to plan, organize and execute our catering business. You will create proposals, contracts and event orders tailored to guest requests, and you will oversee events from start to finish.

Responsibilities include coordinating on-site and off-site catering for offices and VIP clients, training team members, and communicating staffing needs daily to ensure 100% guest satisfaction. Flexibility for nights and weekends is required.

Qualifications

• 2+ years of experience in catering/sales management.
• Excellent written and verbal communication skills.
• Ability to multitask in a fluid environment, cross-functionally with different departments.
• Availability to work flexible scheduling including nights, weekends and holidays.

Responsibilities

• Create proposals, contracts, event orders and packages tailored to guest requests.
• Negotiate executive partnerships to sell catering packages for breakfast, lunch, dinner and large-scale events.
• Oversee catering events from start to finish: books, plans and executes functions.
• Execute all off-site catering for offices and VIP clients, coordinating delivery services and pickup business.
• Act as a trainer for team members on catering operations.
• Communicate product and staffing needs for catering events daily.
• Manage catering call-backs from orders delivered same day to ensure guest satisfaction.
• Handle and resolve complaints/accolades and communicate results to managers.
• Ensure catering collateral is displayed and stocked in the store at all times.

Skills

Excellent written and verbal comms

Multitasking in a fluid environment

Education

Bachelor’s Degree preferred

Job description

Eataly Chicago is seeking a Catering Lead (Full-Time) to plan, organize and execute our catering business. You will create proposals, contracts and event orders tailored to guest requests, and you will oversee events from start to finish.

Responsibilities include coordinating on-site and off-site catering for offices and VIP clients, training team members, and communicating staffing needs daily to ensure 100% guest satisfaction. Flexibility for nights and weekends is required.