Catering Operations District Manager

SSA Group; Denver (CO); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic District Manager for Catering Operations to lead teams across multiple states. This role emphasizes operational excellence, strategic collaboration, and community engagement, making a significant impact on catering services at cultural attractions. The ideal candidate will bring extensive experience in high-volume catering, strong financial acumen, and a commitment to sustainability. Join a forward-thinking organization that values diversity and offers a supportive environment for professional growth. If you're passionate about driving innovation in catering operations, this opportunity is perfect for you.

Benefits

Vacation Plan

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Paid Parental Leave

401k Program

$75 Monthly Cell Phone Stipend

Qualifications

• 9+ years in catering or event operations with off-site catering experience.
• 3+ years in a catering leadership position with direct reports.

Responsibilities

• Lead and mentor catering operations teams across the region.
• Develop business strategies for revenue growth and monitor KPIs.
• Ensure compliance with food quality and safety regulations.

Skills

Leadership Skills

Financial Management

Interpersonal Skills

Culinary Knowledge

Analytical Skills

Communication Skills

Education

Bachelor's Degree

Equivalent Work Experience

Tools

Tripleseat

Job description

SSA HQ, Denver, Colorado, United States of America

Job Description

Posted Wednesday, January 22, 2025 at 5:00 AM

SSA Group is looking for a talented Catering Operations District Manager to join our team!

*Position will support locations in AZ, CA, CO, ID, NV, UT, and WA. Individual must reside in one of those states as well.

Please note that for this position, we accept applications on an ongoing basis. There is no set deadline for submitting your application. We encourage interested candidates to apply at any time, and we will review applications as they are received.

Job Title: District Manager, Catering Operations

Location: Remote

Department: Catering

Reports to: Vice President, Catering & Events

Number of Direct Reports:

WHO ARE WE

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward.

JOB SUMMARY

The District Manager of Catering Operations will serve as a strategic business partner and subject matter expert on event and catering operations within their assigned region. This role involves leading teams, ensuring operational excellence, and driving business growth through strategic initiatives.

KEY RESPONSIBILITIES

Leadership & Management:

• Lead and mentor catering operations team members across the region.
• Conduct regular performance evaluations and provide coaching to ensure high standards.
• Onboard and train new Catering Operations Directors/Managers.
• Plan and direct the hiring and training of new operations leaders in the unit.
• Collaborate with General Managers on performance evaluations and corrective plans when needed.
• Ensure all catering locations within the region meet company standards.
• Ensure compliance with local, state, and federal regulations for food quality, safety, and cleanliness.
• Maintain SSA's operational standards and those of our partners.
• Travel frequently to units to act as the day-of leader for large-scale or high-touch events.

Strategic Collaboration:

• Collaborate with other SSA departments to coordinate catering activities and support company-wide initiatives.
• Build and maintain relationships with internal clients and in-unit teams.
• Drive innovation by establishing and implementing best practices.
• Promote sustainability and conservation efforts within the team.
• Engage in community efforts and drive initiatives that give back to the community.
• Manage catering budgets in conjunction with the District Manager, Sales & Events.
• Monitor operational expenses to ensure profitability.
• Develop and implement business strategies for revenue growth.
• Prepare and analyze financial reports to track performance and identify areas for improvement.

Performance Metrics:

• Set and achieve key performance indicators (KPIs) related to operational efficiency, customer satisfaction, and financial performance.

IDEA + Belonging:

• Promote an inclusive & supportive approach within the Catering team.
• Focus on removing barriers and empowering growth and opportunity for team members at all levels.
• Leads by example through Sustainability/Conservation efforts.
• Engages with SSA/Unit in driving community effort through engagement activities and focus.

JOB REQUIREMENTS

• Proven leadership skills with experience in high-volume catering or events.
• Strong financial management, analytical, and planning skills.
• Excellent interpersonal and communication skills.
• Culinary experience and knowledge of food quality, presentation, and service standards.
• ServSafe or Food Handling Certification is a plus.
• Working knowledge of Tripleseat is a plus.

PREVIOUS EXPERIENCE

• Minimum 9 years in catering or event operations with experience in off-site catering, unique venues, hotel or cultural attraction venue preferred.
• Minimum 3 years in a catering leadership position, preferably leading direct reports.
• Bachelor's degree or equivalent work experience preferred.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills.

Compensation and Benefits

• Full-Time
• Salary – based on range in consideration of relevant job experience and certification/education.
• Bonus eligible based on company guidelines.
• Vacation or TAFW (time away from work) Plan.
• Medical, Dental, Vision, Life Insurance; employee premiums applicable.
• Short-Term Disability and Long-Term Disability, employer sponsored.
• Birthing Parent Plan covers up to (6-8) weeks fully paid leave.
• (4) Week fully paid Parental leave following birth, adoption or foster event.
• 401k program, eligible for enrollment after (1) year of employment.
• $75 monthly cell phone stipend.