Catering Manager - Mandalay Bay

MGM Resorts International; Las Vegas, Northern (NV, KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, food & beverage, &

Free meals in employee dining room

Free parking on/off shift

Health & Income Protection benefits

Professional development opportunities

Job summary

Mandalay Bay at MGM Resorts International is seeking a Catering Manager to bring extraordinary events to life, overseeing all catering and convention group service from turnover to billing. You will manage food and beverage programs, deposits, and banquet operations for high-volume groups in a fast-paced environment.

Ideal candidates have 1+ year of relevant experience in resort catering, exceptional customer service, and flexibility to work varied shifts, including weekends and holidays.

Qualifications

• One year of prior relevant experience in catering/food & beverage in a resort or hospitality setting.
• Experience handling large-volume convention groups.
• Excellent customer service and interpersonal communication with stakeholders.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Manage all group details from contract turnover to billing for catering and convention groups.
• Coordinate food, beverage, menu selections, and revenue tracking through group departure.
• Handle deposits, payments, and banquet event orders for catering groups.
• Book and service banquet space, conduct facility tours, and prepare banquet event orders.
• Attend pre-convention and weekly departmental meetings and maintain property standards.

Skills

Customer service

Interpersonal skills

Job description

## Catering Manager - Mandalay BayApply: Property - Mandalay Bay: Full time: Posted Today: 280118Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB**:Bring extraordinary events to life as a Catering Manager at Mandalay Bay! The position facilitates all aspects of servicing catering only and convention group catering from contract turnover to billing. This is a fast paced and high stress environment selling food and beverage. The manager is responsible for two million catering sales per year depending on their market segment. They are responsible for the accurate budgeting and forecasting of their groups. **THE DAY-TO-DAY:*** Handle all group details once made definite by Convention Sales including the food and beverage program, menu selections, estimated and actual food and beverage revenue and set up requirements for food and beverage functions through group departure* Handle all sub‐group arrangements as required including credit arrangements and space requirements* Respond to new Catering business inquiries* For catering groups, obtain client requirements to execute catering contract* Book and service all group details for catering groups including the food, beverage and meeting program, menu selections, estimated and actual food and beverage revenue and set up requirements through group departure* For catering groups, obtain necessary deposits, payments and signatures on all contracts, policies and banquet event orders* Check the availability of banquet space as well as effectively booking the banquet facilities* Conduct tours of banquet facilities, sleeping rooms and other areas of the hotel* Produce and distribute details for events including banquet event orders* Maintain a flexible schedule to be present at various functions.* Ensure all catering services offered are presented in accordance with property standards and are of the highest quality* Conduct pre‐convention and weekly departmental meetings**THE IDEAL CANDIDATE:*** One (1) year of prior relevant experience, preferably selling Food and Beverage in a similar resort setting with knowledge of Banquet Operations* Experience handling large-volume convention groups* Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders* Ability to work varied shifts, including weekends and holidays based on business needs and convention schedule* Must be 21 years of age or older**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community