Catering Manager 4

The Employee Connect; Bethlehem (Northampton County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wellness programs

401(k) with matching contributions

Paid time off and holidays

Tuition reimbursement

Job summary

The Employee Connect is seeking a Catering Manager to lead campus catering operations in Bethlehem, PA. You will plan and run events, deliver an exceptional client experience, and manage supervisors and frontline staff who make it happen.

The ideal candidate is an experienced catering professional with strong people leadership, client relationship skills, and a data-informed approach to growth and efficiency.

Qualifications

• Bachelor's degree or equivalent experience.
• 3 years of management experience.
• 3 years of related catering experience.
• Extensive catering knowledge with the ability to analyze data and make informed decisions.
• Strong client service orientation and relationship-building skills.
• Proven leadership skills, including motivating teams, delegating, and managing performance.
• Ability to coordinate complex catering operations and resolve conflicts.

Responsibilities

• Manage and oversee catering events to ensure seamless execution and an exceptional client experience.
• Motivate, coach, mentor, and develop frontline staff.
• Recruit, train, and lead supervisors and frontline employees.
• Collaborate with clients and operational leaders to deliver tailored solutions.
• Develop menus and manage costing to balance creativity, quality, and profitability.
• Oversee arts venue events and concessions, including the concessions supervisor.
• Manage a conference center, including booking events, tours, and onsite contact for events.
• Coordinate deliveries around campus, including transportation, equipment, logistics, and the vehicle fleet.
• Handle guest-related issues during or after events.
• Oversee standards daily or weekly, including uniforms, pest control, HACCP, and NSF.
• Grow the employee training program, including advanced server, cashier, utility, and chef training.
• Oversee supervisors responsible for equipment organization, cleaning checklists, and daily, weekly, and monthly safety checklists.
• Walk catering areas to ensure safety and sanitation practices are followed.
• Cover department meetings and assist with weekly huddles, safety, customer service, and ambassador programs.

Skills

Catering management

Leadership

Client relationships

Data-driven decisions

Operations coordination

Education

Bachelor's degree or equivalent experience

Job description

Catering Manager 4

Location: Bethlehem, PA

Shift/Schedule: Full-time, onsite

About the Role

A leading food service organization is looking for a Catering Manager to lead catering operations on a campus. You will plan and run events, deliver an exceptional client experience, and manage the supervisors and frontline staff who make it happen. The role combines creativity with practical, data-informed decisions to support growth and efficiency.

The strong candidate is an experienced catering professional and a confident people leader who builds lasting client relationships, resolves conflicts smoothly, and keeps safety and sanitation standards high.

This is a permanent, direct-hire opportunity presented by The Employee Connect. Qualified candidates will be contacted promptly to review the role, answer questions, and discuss next steps in the interview process.

Key Responsibilities

• Manage and oversee catering events to ensure seamless execution and an exceptional client experience
• Motivate, coach, mentor, and develop frontline staff
• Recruit, train, and lead supervisors and frontline employees
• Collaborate with clients and operational leaders to deliver tailored solutions
• Develop menus and manage costing to balance creativity, quality, and profitability
• Oversee arts venue events and concessions, including the concessions supervisor
• Manage a conference center, including booking events, tours, and onsite contact for events
• Coordinate deliveries around campus, including transportation, equipment, logistics, and the vehicle fleet
• Handle guest-related issues during or after events
• Oversee standards daily or weekly, including uniforms, pest control, HACCP, and NSF
• Grow the employee training program, including advanced server, cashier, utility, and chef training
• Oversee supervisors responsible for equipment organization, cleaning checklists, and daily, weekly, and monthly safety checklists
• Walk catering areas to ensure safety and sanitation practices are followed
• Cover department meetings and assist with weekly huddles, safety, customer service, and ambassador programs

Minimum Qualifications

• Bachelor's degree or equivalent experience
• 3 years of management experience
• 3 years of related catering experience
• Extensive catering knowledge with the ability to analyze data and make informed decisions
• Strong client service orientation and relationship-building skills
• Proven leadership skills, including motivating teams, delegating, and managing performance
• Ability to coordinate complex catering operations and resolve conflicts

Preferred Qualifications

• Knowledge of HACCP and NSF standards
• Menu development and costing experience
• High-volume catering experience

Benefits

• Medical, dental, vision, and wellness programs
• 401(k) plan with matching contributions
• Paid time off and company holidays
• Career growth opportunities and tuition reimbursement

Screening Questions

1. How many years of catering management experience do you have?
2. Have you led and developed supervisors and frontline staff?
3. Are you able to work onsite in Bethlehem, PA?