Campus Catering Leader: Events, Menus & Growth (Onsite)

The Employee Connect; Bethlehem (Northampton County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wellness programs

401(k) with matching contributions

Paid time off and holidays

Tuition reimbursement

Job summary

The Employee Connect is seeking a Catering Manager to lead campus catering operations in Bethlehem, PA. You will plan and run events, deliver an exceptional client experience, and manage supervisors and frontline staff who make it happen.

The ideal candidate is an experienced catering professional with strong people leadership, client relationship skills, and a data-informed approach to growth and efficiency.

Qualifications

• Bachelor's degree or equivalent experience.
• 3 years of management experience.
• 3 years of related catering experience.
• Extensive catering knowledge with the ability to analyze data and make informed decisions.
• Strong client service orientation and relationship-building skills.
• Proven leadership skills, including motivating teams, delegating, and managing performance.
• Ability to coordinate complex catering operations and resolve conflicts.

Responsibilities

• Manage and oversee catering events to ensure seamless execution and an exceptional client experience.
• Motivate, coach, mentor, and develop frontline staff.
• Recruit, train, and lead supervisors and frontline employees.
• Collaborate with clients and operational leaders to deliver tailored solutions.
• Develop menus and manage costing to balance creativity, quality, and profitability.
• Oversee arts venue events and concessions, including the concessions supervisor.
• Manage a conference center, including booking events, tours, and onsite contact for events.
• Coordinate deliveries around campus, including transportation, equipment, logistics, and the vehicle fleet.
• Handle guest-related issues during or after events.
• Oversee standards daily or weekly, including uniforms, pest control, HACCP, and NSF.
• Grow the employee training program, including advanced server, cashier, utility, and chef training.
• Oversee supervisors responsible for equipment organization, cleaning checklists, and daily, weekly, and monthly safety checklists.
• Walk catering areas to ensure safety and sanitation practices are followed.
• Cover department meetings and assist with weekly huddles, safety, customer service, and ambassador programs.

Skills

Catering management

Leadership

Client relationships

Data-driven decisions

Operations coordination

Education

Bachelor's degree or equivalent experience

Job description

The Employee Connect is seeking a Catering Manager to lead campus catering operations in Bethlehem, PA. You will plan and run events, deliver an exceptional client experience, and manage supervisors and frontline staff who make it happen.

The ideal candidate is an experienced catering professional with strong people leadership, client relationship skills, and a data-informed approach to growth and efficiency.