Catering Manager

Chick-fil-A; Pensacola (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Sundays off

Leadership development and advancement

Free meals while working

Positive and supportive team

Job summary

Chick-fil-A Nine Mile Road in Pensacola seeks a Catering Manager to lead catering operations, build client relationships and drive sales while upholding top‑quality food and service.

You will coordinate logistics across delivery, staffing and setup, work with kitchen teams, and ensure adherence to brand standards. The role emphasizes growth, customer care, and cost control in a fast‑paced service environment.

Qualifications

• Proven catering/hospitality/food service management experience (2+ years).
• Strong organizational and time management abilities.
• Excellent communication and interpersonal skills.
• Sales‑oriented mindset with a customer‑first approach.
• Valid driver’s license and reliable transportation.
• Ability to lift up to 40 lbs and stand for extended periods.
• Availability to work flexible hours, including some early mornings, evenings and weekends.

Responsibilities

• Develop and manage all catering sales from inquiry to event execution.
• Cultivate relationships with local businesses, schools, churches and community groups.
• Coordinate delivery schedules, staffing and setup for seamless execution.
• Collaborate with kitchen and front‑of‑house for timely food preparation and delivery.
• Ensure catering orders meet Chick‑fil‑A service, cleanliness and hospitality standards.
• Analyze performance metrics and adjust strategies to meet growth and revenue goals.
• Represent Chick‑fil‑A in the community with professionalism and care.
• Manage catering inventory, supplies and costs within budget.

Skills

Catering management

Organizational skills

Communication skills

Sales mindset

Driver's license

Lifting 40 lbs

Flexible hours

Job description

Title: Catering Manager

About Chick-fil-A:

At Chick-fil-A, we are committed to serving our guests with excellence and care. We believe in creating remarkable experiences—not just for our customers, but also for our team members. We are looking for a highly motivated and organized Catering Manager to lead our catering operations and help grow this key part of our business.

Position Summary:

The Catering Manager is responsible for overseeing all aspects of our catering services—from building client relationships and managing logistics to ensuring top‑notch food quality and customer satisfaction. This role combines operational excellence, customer service, and business development.

Key Responsibilities:

• Develop and manage all catering sales, from initial inquiry to event execution
• Cultivate relationships with local businesses, schools, churches, and community organizations
• Coordinate delivery schedules, staffing, and setup to ensure seamless catering execution
• Work closely with the kitchen and front‑of‑house teams to ensure timely preparation and delivery of high‑quality food
• Ensure all catering orders meet Chick‑fil‑A’s standards of service, cleanliness, and hospitality
• Analyze performance metrics and adjust strategies to meet growth and revenue goals
• Represent Chick‑fil‑A in the community with professionalism and care
• Manage catering inventory, supplies, and costs within budget

Qualifications:

• Proven experience in catering, hospitality, or food service management (2+ years preferred)
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Sales‑oriented mindset with a customer‑first approach
• Valid driver’s license and reliable transportation
• Ability to lift up to 40 lbs and stand for extended periods
• Availability to work flexible hours, including some early mornings, evenings, and weekends

Benefits:

• Competitive pay (based on experience)
• Flexible schedule
• Sundays off
• Leadership development and advancement opportunities
• Free meals while working
• Positive and supportive team environment

Welcome to Chick‑fil‑A Nine Mile Road. We are a team that feels like family, in a place that feels like home and we hope you will want to join our team. We would love to learn more about you but first here is a little about us.
Our, founder Truett Cathy, believed in caring for people in a personal and meaningful way and found a unique way to accomplish that in the Quick Service food environment.
If you are looking for a career with purpose, can take care of guests in a way that will make them feel better about themselves, want to build lifelong friendships and want us to help you develop into the leader that you never knew you had in you, we would love to talk to you!