Catering Manager

Chick-fil-A | Poplar Avenue; Lauderdale Courts (TN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance w/em

Food Stipend

Sundays off

Food Discounts

Job summary

Chick-fil-A Poplar Avenue is seeking a Catering Manager who blends kitchen prep with on-the-road delivery to coordinate catering orders for pickup and delivery, ensuring every meal meets our standards with hospitality.

You will manage menus with guests, oversee the internal catering system, package orders, and personally deliver to local businesses and events while training teammates to maintain high service levels.

Qualifications

• Excellent time management skills.
• Great attention to detail.
• Effective communication and organizational skills.
• Strong communication skills and a team-oriented mindset.
• Comfortable lifting catering bags up to 30 lbs and standing for extended periods.
• 35+ hours a week availability (including Saturdays when needed).

Responsibilities

• Plan food menus in consultation with guests.
• Manage orders in Chick-fil-A's internal catering system, ensuring accuracy and efficiency.
• Organize, prepare, and package catering orders for pickup and delivery.
• Personally delivering catering to businesses and organizations in a timely manner while providing top-notch service.
• Train and lead team members to execute catering operations seamlessly.
• Problem-solve and handle escalated customer concerns with professionalism.
• Ensure our catering service runs smoothly and upholds our high standards.

Skills

Time management

Attention to detail

Communication

Teamwork

Job description

Are you a friendly, detail-oriented go-getter who loves a mix of behind-the-scenes organization and hitting the road? Do you thrive in a fast-paced environment and enjoy connecting with people? If so, we have the perfect role for you.

As a Catering Manager with Chick-fil-A Poplar Avenue, you'll be the driving force behind our catering operations. One part logistics expert, one part brand ambassador - you'll oversee orders, prepare delicious meals for pickup and delivery, and personally bring them to local businesses, school, and community events. You'll spend time in the kitchen ensuring everything is prepped to perfection, then step outside to engage with organizations and deliver top-tier hospitality. Every day is different, and every order is an opportunity to make someone's event unforgettable!

Why You'll Love This Role:

• A Mix of Action & Engagement: Work in the kitchen prepping orders, then take to the road to deliver catering to our amazing guests.
• Be a Community Connector: Build relationships with local businesses, schools, and event organizers as you represent our brand.
• A Team That Feels Like Family: We work hard, support each other, and celebrate our wins together.

Compensation & Benefits:

• Competitive compensation up to $20/hr. for Full-Time, Open Availability
• Opportunity to earn monthly bonuses based off of catering sales.
• Health, Dental & Vision Insurance w/ Employer Contribution
• Food Stipend
• Sundays off
• Food Discounts

What You'll Be Doing:

• Planning food menus in consultation with guests
• Managing orders in Chick-fil-A's internal catering system, ensuring accuracy and efficiency.
• Organizing, preparing, and packaging catering orders for pickup and delivery.
• Personally delivering catering to businesses and organizations in a timely manner while providing top-notch service.
• Training and leading team members to execute catering operations seamlessly.
• Problem-solving and handling escalated customer concerns with professionalism.
• Ensuring our catering service runs smoothly and upholds our high standards.

What We're Looking For:

• Must be 18+ years old
• Have a valid Driver's License along with a good driving record
• Excellent time management skills
• Great attention to detail
• Effective communication and organizational skills
• Thrive in a fast-paced environment and remain positive under pressure.
• Strong communication skills and a team-oriented mindset
• Comfortable lifting catering bags that can contain up to 30 lbs. of delivery product and standing for extended periods.
• 35+ hours a week availability (including Saturdays when needed)