Catering Lead: Guest Experience & Events

panerabread; Anderson (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay + tips

Free meals on shift

Flexible scheduling

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401(k) with match

Career growth

Tuition discounts

Perks & rewards

Assistance program

Job summary

Panera serves as a welcoming hub for guests, planning and delivering delicious catering options for events with a focus on reliable, friendly service. The Catering Lead role emphasizes coordinating orders, guiding guests through menus, and ensuring timely delivery and setup.

The position requires strong organizational skills, a self-starter attitude, and the ability to manage flexible hours including nights and weekends in a fast-paced environment.

Qualifications

• Customer service and people-facing skills are essential.
• Strong communication and organizational abilities are required.
• Ability to manage time and prioritize tasks in a fast-paced environment.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's exceptional standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

People skills

Communication

Organizational skills

Time management

Self-starter

Driving

Flexible hours

Job description

Panera serves as a welcoming hub for guests, planning and delivering delicious catering options for events with a focus on reliable, friendly service. The Catering Lead role emphasizes coordinating orders, guiding guests through menus, and ensuring timely delivery and setup.

The position requires strong organizational skills, a self-starter attitude, and the ability to manage flexible hours including nights and weekends in a fast-paced environment.