Catering Lead: Events & Guest Experience

panerabread; Greer (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay with tips

Free meals on shift

Flexible scheduling

Paid time off

Health insurance

401(k) with match

Tuition discounts

Career development

Assistance program

Job summary

Panera Bread is seeking a Catering Lead to manage catering orders, deliver memorable guest experiences, and ensure high standards of food safety and quality. You will work closely with teams to support events and promote Panera Catering to local businesses, schools, and events.

The role emphasizes proactive communication, reliability, and flexibility to cover nights and weekends in a bustling catering operation.

Qualifications

• Minimum age 18.
• Basic food safety understanding and practice training. (Food Handler's Card, as required by law).
• Enjoy people and have effective communication skills.
• Self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have your own vehicle for delivering orders and an acceptable driving record.
• Role requires ability to safely operate a passenger vehicle and acceptable driving record.
• Flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25–50 pounds.
• Capability to stand and walk for up to 3 hours.
• Clear communication and quick understanding of guests and associates’ directions in a loud environment.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s standards for craveable food quality.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build a culture of warmth, belonging, growth, and trust.

Job description

Panera Bread is seeking a Catering Lead to manage catering orders, deliver memorable guest experiences, and ensure high standards of food safety and quality. You will work closely with teams to support events and promote Panera Catering to local businesses, schools, and events.

The role emphasizes proactive communication, reliability, and flexibility to cover nights and weekends in a bustling catering operation.