Catering Lead: Events & Guest Experience

panerabread; Golden Isles (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Team tips

Free on-shift meals

Flexible scheduling

Paid time off

Job summary

Panera is seeking a Catering Lead to manage and produce catering orders, delivering memorable experiences with warm service and proactive follow-ups. You will assist with event deliveries, uphold health standards, and promote Panera Catering to local businesses and schools.

The role supports managers and teams while helping build a culture of warmth and trust. The position requires strong organization, communication, and time-management skills, plus a willingness to work flexible hours including

Qualifications

• Must be at least 18 years old.
• Food Handler's Card or equivalent certification as required by law.
• Excellent interpersonal and communication abilities.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to events and ensuring on-time arrival.
• Enforce health and food safety standards and maintain Panera's food quality.
• Promote Panera Catering to local businesses, schools, and events.
• Support Managers and team members as needed and help foster a welcoming culture.

Skills

Communication skills

Customer service

Time management

Self-starter

Organizational skills

Job description

Panera is seeking a Catering Lead to manage and produce catering orders, delivering memorable experiences with warm service and proactive follow-ups. You will assist with event deliveries, uphold health standards, and promote Panera Catering to local businesses and schools.

The role supports managers and teams while helping build a culture of warmth and trust. The position requires strong organization, communication, and time-management skills, plus a willingness to work flexible hours including