Catering Lead: Events & Guest Experience Champion

panerabread; Hanover Township (Luzerne County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Team tips

Free on-shift meals

Flexible scheduling

Paid vacation

Medical/dental/vision

401(k) with match

Tuition discounts

Career advancement

Assistance program

Job summary

Panera is seeking a Catering Lead to plan and manage catering orders, ensuring delicious, familiar Panera dishes for events with prompt, accurate delivery. You will deliver warm, proactive service and maintain high food-safety standards in a fast-paced setting.

The role emphasizes flexible hours, including nights and weekends, with opportunities to grow within a supportive team and to advance in leadership positions within Panera Catering.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple catering orders and events.
• Flexible hours including nights and weekends.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Build excitement and interest in Panera's catering offerings.
• Market Panera Catering to local area businesses, schools, and events.
• Assist and support Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Customer service

Communication

Organization

Time management

Driving

Tools

POS systems

Job description

Panera is seeking a Catering Lead to plan and manage catering orders, ensuring delicious, familiar Panera dishes for events with prompt, accurate delivery. You will deliver warm, proactive service and maintain high food-safety standards in a fast-paced setting.

The role emphasizes flexible hours, including nights and weekends, with opportunities to grow within a supportive team and to advance in leadership positions within Panera Catering.