Catering Lead - Events & Guest Experience

Panera Bread; Hampton (VA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Competitive pay

Team tips

Free meals

Paid time off

Insurance + 401(k)

Job summary

Panera Bread is seeking a Catering Lead to oversee catering orders, deliver exceptional guest experiences, and ensure timely, accurate delivery of events. You will coordinate with guests, coordinate deliveries, and maintain food safety standards in a fast-paced environment.

The role emphasizes building relationships with local businesses and schools, promoting Panera Catering, and supporting the team while upholding Panera’s values of warmth and hospitality.

Qualifications

• Excellent people skills and willingness to engage with guests.
• Strong communication with guests and team members.
• Able to manage multiple catering orders and timelines.
• Reliable and organized with attention to detail.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to guests’ events.
• Adhere to health and food safety standards.
• Maintain Panera’s standards for food quality.
• Promote Panera Catering to local businesses, schools, and events.
• Support Managers and Team Members as needed.
• Contribute to a culture of warmth, belonging, growth and trust.

Skills

Customer service

Communication

Time management

Organizational skills

Driving

Job description

Panera Bread is seeking a Catering Lead to oversee catering orders, deliver exceptional guest experiences, and ensure timely, accurate delivery of events. You will coordinate with guests, coordinate deliveries, and maintain food safety standards in a fast-paced environment.

The role emphasizes building relationships with local businesses and schools, promoting Panera Catering, and supporting the team while upholding Panera’s values of warmth and hospitality.