Catering Lead - Events & Guest Experience

panerabread; Durham (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Team tips

Free meals on shift

Flexible scheduling

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Tuition discounts

Career development

Job summary

Panera Bread is seeking a Catering Lead to oversee catering orders and deliver exceptional guest experiences at events in the Durham, NC area. The role emphasizes accuracy, friendly service, and timely delivery of Panera meals.

You will manage orders, coordinate with guests, and ensure compliance with food safety standards while promoting Panera Catering to local businesses and schools. Strong communication and organization are essential for success.

Qualifications

• Basic food safety understanding and practice training.
• Strong customer service orientation.
• Excellent communication and interpersonal skills.
• Able to manage multiple catering orders concurrently.
• Reliable and proactive with follow-ups.
• Must have own vehicle and acceptable driving record.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Deliver orders to guests' events as needed.
• Adhere strictly to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Market Panera Catering to local businesses, schools and events.
• Support Managers and Team Members as needed.
• Foster a culture of warmth and trust within the team.

Skills

Customer service

Food safety knowledge

Communication skills

Time management

Organizational skills

Driving/Delivery

Job description

Panera Bread is seeking a Catering Lead to oversee catering orders and deliver exceptional guest experiences at events in the Durham, NC area. The role emphasizes accuracy, friendly service, and timely delivery of Panera meals.

You will manage orders, coordinate with guests, and ensure compliance with food safety standards while promoting Panera Catering to local businesses and schools. Strong communication and organization are essential for success.