Catering Lead

Corner Bakery; Southlake (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Catering Lead to oversee catering operations. This role involves supervising food preparation, managing delivery logistics, and ensuring exceptional guest service. As a vital part of the team, you'll interact with customers, coordinate catering orders, and maintain cleanliness in the department. If you're passionate about food service and enjoy working in a dynamic environment, this is an exciting opportunity to make an impact in a thriving catering department.

Qualifications

• High School diploma or equivalent, or in process of completion.
• 3+ months experience in guest service or restaurant environment preferred.

Responsibilities

• Supervises total catering operations and manages food preparation.
• Handles catering orders, deliveries, and customer interactions.

Skills

Guest Service

Communication Skills

Basic Math Skills

MS Office Proficiency

POS Systems

Education

High School Diploma or Equivalent

Tools

POS Systems

Job description

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Description

The Catering Lead supervises total catering operations in one unit. This position includes duties such as catering order taking, driver scheduling, catering production and preparation, general cleanliness, and organization of the Catering Department. The Catering Lead works with outside customers and directly communicates with guests daily.

The Catering Lead supervises the preparation, presentation, and service of food. The role involves interaction with catering and retail employees, as well as restaurant managers.

Job Tasks and Responsibilities

• Accepts and modifies orders over the phone using POS.
• Enters online orders into POS.
• Resolves guest concerns with manager approval.
• Assigns deliveries to catering employees.
• Begins and completes baking/food preparation.
• Assembles catering food in baskets, trays, and bowls.
• Makes deliveries by vehicle and/or foot.
• Responsible for breakfast and lunch preparation.
• Responsible for clean-up duties and trash disposal.
• Distributes catering tips daily.
• Executes Catering Sales Initiatives, including customer callbacks, menu drops, community event coordination, menu presentations, food tastings, and sales lead generation.
• Performs secondary functions such as expo duties, cashiering, dishwashing, and line cooking.
• Maintains FOH displays and condiment stations.
• Checks bathrooms and busses tables.
• Prepares food to specifications and order requests.
• Maintains accurate cash flow and financial transaction integrity.
• Prepares and organizes food for delivery to guests.

Requirements

• High School diploma or equivalent, or in process of completion.
• Ability to complete CBC driver training, pass MVR, and maintain a valid driver’s license with insurance.
• State Foodhandler card/ServSafe certification as applicable.
• Preferably 3+ months experience in guest service, restaurant or retail environment preferred.
• Proficiency in MS Office and POS systems.
• Strong guest service and communication skills.
• Ability to read, write, and speak English.
• Proficient in basic math skills.

We are an Equal Opportunity / E-Verify Employer following all relevant hiring laws.